Healthcare Credit & Refund Specialist (Onsite)

About the Opportunity:

Our healthcare client in Tempe, AZ is seeking an experienced Credit Resolution Specialist to join their team. This position is ideal for someone with a strong background in healthcare billing, accounts receivable (AR), credit balances, insurance refunds, payment reconciliation, and payer follow-up.

Responsibilities:

• Resolves patient and payer credit balances and issuing refunds.
• Communicates with patients and insurance payors about billing and payment options.
• Utilizes billing systems and other resources to investigate account discrepancies and resolve credit issues.
• Ensures compliance with government payers and updating insurance information as needed.

NOTE: Applicants must be U.S. citizens or permanent residents (Green Card holders) to be considered for this position.

Job Type: Full-time, Permanent

Benefits include: Medical, dental, vision.

Work Set Up/Schedule: Onsite at Tempe, AZ 85288 (Monday-Friday, 7:30 AM start time; 8-hour shift)

REQUIREMENTS:

• 3 to 5 + years of recent healthcare billing and AR experience.
• 3+ years of experience working with credits and refunds to insurance companies specifically.
• Experienced refunding insurance companies for an overpayment
• Highly skilled in adjustments and fee schedules.
• Strong communicator with insurance payors, comfortable handling follow-ups, disputes, and documentation.
• Proficient with 10-key by touch.
• Must pass drug (including marijuana), background, and credit checks.
• Experience with Centra City Group Management and autoposting is a plus.