Position Summary
The Healthcare Operations & Project Analyst supports organizational performance by coordinating operational workflows, analyzing key data, and assisting in the planning and execution of projects across clinical and administrative departments. This role strengthens day-to-day operations while driving process improvement, compliance readiness, and strategic initiatives that enhance quality of care, efficiency, and regulatory alignment.
The position serves as a central resource for reporting, project coordination, cross-department communication, and operational problem-solving.
Key Responsibilities
Operational Analysis & Reporting
Collect, analyze, and interpret operational, clinical, and workforce data to identify trends, risks, and improvement opportunities
Prepare dashboards, KPI reports, and performance summaries for leadership and regulatory readiness
Support census tracking, staffing analysis, labor cost monitoring, and quality metrics
Conduct root-cause analysis on operational issues and recommend corrective actions
Business Operations Coordination
Coordinate daily operational activities to ensure smooth workflow across nursing, HR, admissions, therapy, and administrative teams
Maintain operational records, logs, and compliance documentation (e.g., audits, training, licensure tracking)
Assist with onboarding coordination, training schedules, and communication of policy updates
Serve as a liaison between clinical and administrative departments to ensure timely information flow
Project Coordination
Support planning, scheduling, and execution of operational and clinical improvement projects
Track project milestones, deliverables, and timelines; prepare status updates for leadership
Maintain project documentation, meeting minutes, action items, and follow-up tasks
Assist with risk tracking, issue escalation, and change management activities
Coordinate resources, vendor communication, and procurement needs for project initiatives
Process Improvement & Compliance Support
Evaluate existing workflows and recommend enhancements to improve efficiency, accuracy, and regulatory compliance
Assist with survey readiness activities, internal audits, and corrective action plans
Support implementation of new systems, technology, and operational processes
Ensure documentation standards, SOPs, and policies remain current and aligned with healthcare regulations
Qualifications
Associate or Bachelor’s degree in Healthcare Administration, Business, Operations, or related field preferred
Experience in healthcare operations, project coordination, business analysis, or administrative leadership support
Strong analytical skills with proficiency in Excel and reporting tools
Excellent communication, organization, and stakeholder-coordination abilities
Ability to manage multiple priorities in a fast-paced healthcare environment
Familiarity with healthcare regulations, clinical workflows, and compliance standards is highly beneficial
Core Competencies
Analytical thinking and problem-solving
Workflow and process optimization
Project planning and execution
Cross-functional communication
Attention to detail and documentation accuracy
Adaptability in a dynamic healthcare setting
Confidentiality and professionalism