The Healthcare Project Coordinator I plans, organizes, and executes the efficient completion of miscellaneous projects based on the operational, clinical, and technical needs of the Practice as directed. This role shadows the Practice Manager to acquire job-related knowledge via on-the-job training. This position observes a PTO Blackout during the last week of December each year.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Serves as primary point of contact for multiple projects, providing updates to the Billing Manager as required. Identifies and tracks project risks/concerns and escalates as necessary to ensure timely resolutions. Establishes a rapport with co-workers and external partners to ensure smooth project completions with timely and consistent levels of service. Coordinates with multiple teams to achieve required project targets and goals with a sense of urgency. Assists with development of project plans, timelines, and budgets while keeping relevant parties updated on project progress. Works closely with legal offices to gather data on cases and to ensure proper reimbursement of services rendered. Collects prepayments on patient surgical accounts. Backs up Medical Records Custodian as needed. Performs other applicable duties as assigned.
REQUIRED QUALIFICATIONS AND ABILITIES:
Minimum High School Diploma or equivalent At least two (2) years' administrative experience in a medical environment, office, clinic, or hospital Self-starter who thrives and stays composed in a fast-paced, quickly changing environment Outstanding collaborative, interpersonal, and customer service skills Friendly, approachable demeanor which encourages collaboration for effective project completions Meticulous organizational and multitasking skills High level of focus, accuracy, and attention to detail Proficiency in Microsoft Office suite, AllScripts PM/EHR, and Phreesia software Able to effectively understand, follow, and communicate oral and written instructions in English. Must read, write, and speak English fluently to ensure clear work-related communication and patient safety
PHYSICAL REQUIREMENTS:
Prolonged periods of sitting at a desk while working on a computer
INCLUSIVE, EQUAL OPPORTUNITY EMPLOYER