Oxford Solutions is seeking a Healthcare Quality Improvement Specialist for a direct hire opportunity with a healthcare services organization in Pittsburgh, PA. This onsite position supports quality operations, regulatory reporting, patient safety, and continuous improvement initiatives.
Candidates with experience in healthcare quality, patient safety, adverse event reporting, regulatory compliance, pharmacy operations, or similar regulated healthcare environments are encouraged to apply. Pharmacy industry experience is preferred but not required.
Salary: $54,000
Schedule: Candidates must be flexible to work a schedule that may alternate every other week between 8:00 AM – 4:00 PM and 1:00 PM – 9:00 PM. The position also includes a rotating Saturday shift from 9:00 AM – 5:00 PM approximately every 5–6 weeks.
Responsibilities
Coordinate Adverse Drug Event (ADE) reporting, including documentation, investigation support, and timely submission of required reports
Review patient and provider communications to identify potential adverse events or quality concerns
Maintain accurate documentation related to adverse events, quality issues, and follow-up activities
Prepare regulatory reports and supporting documentation, including FDA submissions when applicable
Analyze patient feedback, surveys, and quality data to identify trends and areas for improvement
Develop and support corrective action and process improvement initiatives
Review quality reports for accuracy, completeness, and adherence to established procedures
Partner with operational teams to investigate and resolve quality concerns
Monitor quality metrics, service levels, and compliance requirements
Support adherence to organizational policies and applicable healthcare regulations
Qualifications
Bachelor’s degree preferred
3+ years of experience in healthcare quality, patient safety, regulatory compliance, pharmacy operations, healthcare operations, or a related field
Experience with adverse event, incident, safety, or regulatory reporting strongly preferred
Adverse Drug Event (ADE) reporting experience is highly preferred
Experience with FDA or other healthcare regulatory reporting is a plus
Experience identifying quality trends and supporting process improvement initiatives
Strong attention to detail and analytical, documentation, and communication skills
Ability to collaborate effectively with operational and clinical teams