Join our Healthcare Finance Operations team as a Senior Financial Analyst focusing on refund operations across Amazon Health Services, including One Medical and Amazon Pharmacy. You will be responsible for coordinating manual refund workflows, serving as a subject matter expert for the AR teams across these businesses, and managing unclaimed property and escheatment matters in collaboration with the Tax team.
This role requires expertise in Accounts Receivable/Accounts Payable (AR/AP) systems across Amazon Health Services businesses, with a focus on process improvement, banking coordination, and stakeholder collaboration. You will manage communications with banking partners regarding failed refunds and payment disbursements, and interact with the escheatment team on unclaimed property compliance.
In this position, you"ll leverage your problem-solving skills and financial acumen to improve existing refund processes across multiple healthcare business lines, analyze uncashed checks, design process improvements, and implement effective financial controls. You"ll work closely with cross-functional teams across banking, compliance, and operations to ensure accurate financial reporting while maintaining the highest level of controllership.
Key job responsibilities
A day in the life
Your day begins by reviewing refunds across Amazon Health Services businesses and the status of uncashed checks requiring action. You"ll collaborate with AR specialists from One Medical and Amazon Pharmacy to address questions about complex refund scenarios, coordinate with banking partners on failed or returned payments, and work with the Tax team on unclaimed property matters. Throughout the day, you"ll analyze refund data to identify process improvements, meet with stakeholders across banking and compliance to discuss and implement solutions, and document updated procedures to ensure consistent financial controls are maintained across the organization.