Job Description:
Industry: Healthcare / Health Services
Job Category: Sales / Marketing - Business Development / New Accounts
(All-Inclusive Care for the Elderly) provides seniors with the opportunity to continue living in their homes and in their communities. It's our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model.
As a member of the leadership team, the Marketing Outreach & Enrollment Director guides the Outreach and Enrollment Team, and facilitates collaborative relationships across, with the interdisciplinary team (IDT), and with external stakeholders to promote values, culture, and mission.
Essential Job Duties:
Meet gross and net census growth goals
Direct and coordinate all marketing, outreach, and community engagement activities
Direct and coordinate all intake and enrollment processes, including implementing process improvements to drive efficiency and conversion
Track, oversee, and report on team performance, including meeting/exceeding goals for leads, home visits, enrollments, eligibility statuses, and proper use of Salesforce on a daily, weekly, and monthly basis
Establish strategies and maintain relationships with referral sources, including senior housing, physician groups, hospitals, post-acute facilities, and community organizations within their market
Maintain working relationship with DHCS to ensure seamless enrollment workflow, adhere to timelines, and ensure compliance with DHCS and CMS guidelines and policies
Develop department budget and direct performance to budget
Collaborate with executive teams to report on key metrics and proactively address problems
Job Requirements:
Bachelor's degree in relevant field preferred; an additional five (5) years of relevant management experience may be substituted
Minimum of five (5) years of supervisory experience with at least two (2) years in senior healthcare services growth/enrollment preferred
Strong knowledge and experience with Salesforce and Microsoft Office
Experience leading in a data-driven organization, leveraging reports and data to prioritize and oversee people and projects
Healthcare Sales Management
Security Clearance Required: No
Visa Candidate Considered: No