Healthcare Staffing Coordinator

DEPENDABLE NURSES

Phoenix, AZ

JOB DETAILS
SKILLS
Billing, Case Management, Data Entry, Data Processing, Dental Insurance, Develop and Maintain Customers, English Language, Healthcare, Healthcare Software, Home Care, Long-Term Care, Maintain Compliance, Medical Office, Member Orientation, Microsoft Office, Multilingual, Office Management, On Call, Organizational Skills, Patient Care, Payroll Administration, Payroll Management, Schedule Development, Service Delivery, Spanish Language, Team Player, Time Management, Vision Plan
LOCATION
Phoenix, AZ
POSTED
10 days ago

Healthcare Staffing Coordinator

Dependable Health Services, Inc.

Dependable Health Services is seeking a Healthcare Staffing Coordinator to join our Attendant Care Division. This is an excellent opportunity for a motivated professional who is passionate about serving others and supporting caregivers in delivering high-quality care to our community.

At Dependable Health Services, our mission is to provide the finest healthcare experience and education to all members of our community, including low-income and underserved populations. We offer a collaborative team environment, competitive pay, and a culture committed to both employee success and exceptional patient care.

What We Offer

  • Competitive pay

  • Medical, Dental, and Vision Insurance

  • 401(k) Retirement Plan

  • Paid Time Off (PTO) and Sick Time

  • Paid Holidays

  • Supportive and collaborative team environment

  • Opportunities for professional growth and advancement

Position Summary

The Healthcare Staffing Coordinator is responsible for overseeing the Direct Care Worker (DCW) Program, including caregiver scheduling, training, competency tracking, payroll coordination, and regulatory compliance. This role works closely with clinical staff, case managers, and the Arizona Long Term Care System (ALTCS) to ensure quality service delivery and exceptional patient care.

Essential Duties & Responsibilities

  • Maintain accurate schedules and availability records for Direct Care Workers.

  • Communicate scheduling updates and changes to Direct Care Workers.

  • Review timesheets for accuracy and timely submission.

  • Maintain an accurate client census.

  • Coordinate staffing assignments with the Office Manager and Clinical Director to ensure appropriate in-home supervision.

  • Process payroll data accurately and ensure timely compensation of Direct Care Workers.

  • Verify service authorizations are obtained prior to service delivery.

  • Ensure services are provided within authorized parameters.

  • Maintain training, testing, and competency records for Direct Care Workers.

  • Support billing and care management functions through timely and accurate data entry.

  • Ensure compliance with Direct Care Worker Training and Testing requirements.

  • Review OIG, SAM, and APS reports monthly.

  • Complete and submit Non-Provision of Services Logs to ALTCS/DDD in a timely manner.

  • Develop and maintain professional relationships with referral sources, case managers, caregivers, and team members.

  • Perform other duties as assigned.

What We're Looking For

  • Experience working in Home Health or another healthcare setting preferred.

  • Experience with healthcare staffing or scheduling caregivers, aides, or other healthcare staff.

  • Experience working in a medical office or healthcare office environment.

  • Strong scheduling and organizational skills with the ability to coordinate multiple caregivers and client schedules.

  • Experience communicating with clients, caregivers, case managers, and clinical staff.

  • Comfortable using computers, Microsoft Office, and healthcare scheduling software.

  • Bilingual (English/Spanish) preferred.

Additional Information

  • Must be available for on-call responsibilities outside normal business hours as needed.

  • Reports directly to the Office Manager or, in their absence, the Clinical Director.

  • Caregiver training will be provided if not already completed.

Join a team dedicated to making a difference in the lives of patients, families, and caregivers throughout our community.

Dependable Health Services is an Equal Opportunity Employer.

#IND4


About the Company

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DEPENDABLE NURSES