Healthcare Telesales Specialist
Clearwater, FL
Onsite
Long-Term to Hire
TempExperts is seeking a compassionate and motivated Healthcare Telesales Specialist to support patients as they begin their at-home recovery process. This role is ideal for someone who thrives in a call-center environment, excels at patient communication, and enjoys helping individuals feel confident using their prescribed rehab devices. This is an onsite position located in Clearwater, FL.
Responsibilities:
- Make 100150 outbound calls per day to patients.
- Educate patients on the use of their rehab device and answer questions.
- Provide basic billing and insurance clarification.
- Deliver empathetic, supportive customer service throughout the patients recovery process.
- Meet and maintain performance metrics in a fast-paced environment.
- Utilize CRM/ERP systems to document patient interactions and follow-up needs.
Requirements/Education:
- Previous telesales or call center experience.
- Strong communication and call-control skills.
- Proficiency with basic MS 365 Outlook functions, MS Teams navigation, and accurate typing skills.
- Positive, empathetic, and patient-focused attitude.
- Ability to work onsite in Clearwater, FL.
- Quick learner with experience using CRM/ERP systems.
- Comfortable working in a high-volume, metrics-driven environment.
TempExperts is an Equal Opportunity Employer.