Sign upLog in

Healthy Start Doula Program Coordinator

Wellflorida Council

Gainesville, FL

Apply
JOB DETAILS
SALARY
$55,000–$60,000 Per Year
SKILLS
Administrative Skills, Best Practices, Billing, Budget Management, Communication Skills, Community Health, Community Relations, Customer Satisfaction, Data Analysis, Data Entry, Data Management, Data Quality, Detail Oriented, Healthcare, Healthcare Providers, Hospital, Hospital Systems, Insurance Documentation, Interpersonal Skills, Inventory Management, Multilingual, Onboarding, Operational Improvement, Organizational Skills, Payment Processing, Presentation/Verbal Skills, Problem Solving Skills, Program Evaluation, Project/Program Coordination, Project/Program Management, Quality Assurance, Quality Management, Quality Metrics, Reporting Skills, Service Delivery, Systems/Internals Programming, Team Player, Time Management, Writing Skills
LOCATION
Gainesville, FL
POSTED
Today
**Department:** Maternal and Child Health **Employment Type:** Full-time, (Exempt or Non-Exempt) **Location:** Gainesville, Florida, but serves 16-county area **Salary:** $55,000 - $60,000 **Posting Closes:** Open until filled **Apply at:** https://tinyurl.com/WF1048 **JOB SUMMARY** The Doula Program Coordinator manages the day-to-day operations and administrative functions of the community based Healthy Start Doula Program. This position ensures high-quality service delivery and positive outcomes for clients and doulas through effective coordination, documentation, quality assurance, and community engagement. The Doula Program Coordinator supports program goals by overseeing client referrals, doula assignments, data management, reporting, and doula support activities. **ESSENTIAL FUNCTIONS AND RESPONSIBILITIES** The following duties are representative of the essential functions of this position. Management may assign additional responsibilities as needed. - Conduct initial client intakes and coordinate appropriate matching with Healthy Start Doulas. - Coordinate doula schedules and assignments based on client needs and doula availability. - Maintain accurate and timely data entry, billing, and payment processing in the Well Family System database. - Track, document, and monitor Healthy Start Doula requirements and compliance. - Assist with budget monitoring and management. - Assist with program supplies and inventory management. - Implement quality assurance measures to support effective and consistent service delivery. - Assess client satisfaction and incorporate feedback to improve program operations. - Support the development, implementation, and monitoring of program goals and objectives. - Provide ongoing support to doulas through trainings, meetings, and regular communication. - Assist with the recruitment, onboarding, and retention of Healthy Start Doulas. - Collaborate with hospitals and healthcare systems to facilitate the acceptance, integration, and effective utilization of Healthy Start Doulas within clinical and hospital settings. - Participate in community outreach activities to promote the Healthy Start Doula Program. - Build and maintain collaborative relationships with community partners and healthcare providers. - Facilitate communication and coordination with internal programs and external partners. - Maintain up-to-date knowledge of best practices, evidence-based models, research, data tracking, and innovations related to doula services and maternal and child health. - Prepare reports related to service delivery, client outcomes, and program performance for internal and external stakeholders. - Collect, maintain, and report program data for evaluation, quality improvement, and funder requirements. - Perform other duties as assigned by the management team. **KEY ATTRIBUTES AND CORE COMPETENCIES (i.e., Knowledge, Skills, and Abilities for an Employee to Be Successful)** Highly organized, self-motivated, compassionate, and detail oriented. Ability to work independently and collaboratively within a team environment. Strong verbal and written communication, interpersonal, self-management, and problem-solving skills. Demonstrated sound judgment and decision-making abilities. Creative thinker with the ability to identify and implement effective solutions. Proficiency in data management, recordkeeping, and computer-based systems. Knowledge of doula services, childbirth, and postpartum care. Ability to work effectively with many populations. Experience in program development, implementation, and administration. Familiarity with maternal and child health programs and community resources. Flexibility to work from both an office setting and a remote location as needed. Bilingual preferred. **QUALIFICATIONS** **Education** []{style="font-size: 7pt; font-family: 'Times New Roman'; fon "}

About the Company

W

Wellflorida Council

Resume Resources

Free Resume TemplatesFree Resume Builder