Summerville, South Carolina
Hearing Aid Specialist
Position Type: Full-Time, In-Office
Location: Summerville, SC
HearingLife is seeking a full-time Hearing Aid Specialist to join our team. This role is dedicated to patient aftercare and clinical support rather than hearing aid sales. You will play a critical role in ensuring an excellent patient experience by providing follow-up care, device maintenance, troubleshooting, and walk-in support for our patients.
This position is ideal for a licensed Hearing Instrument Specialist who enjoys hands-on clinical work, patient education, and building long-term patient relationships.
About HearingLife
HearingLife is a national hearing care provider operating more than 600 hearing care centers across 42 states. As part of the Demant Group and in association with Oticon, HearingLife has a long-standing heritage of care, health, and innovation dating back to 1904. Our mission is to help more people hear better through personalized, results-driven hearing healthcare.
Compensation
- $60,000-65,000 + commission
Benefits
- Paid time off and paid holidays
- Medical, dental, vision, and health savings account (HSA)
- 401(k) plan with employer match
- Tuition reimbursement and continuing education reimbursement
- Maternity leave
- Short-term and long-term disability coverage
- Company-paid life insurance
- Pet insurance
- Employee and family discounts on hearing aids and related products
- Dependent care flexible spending plan
Responsibilities:
- Provide high-quality follow-up and aftercare services to existing patients
- Support walk-in patients with hearing aid checks, cleanings, adjustments, and troubleshooting
- Perform routine hearing aid maintenance and minor repairs, including earmolds and accessories
- Assist patients with proper hearing aid use, care, and best practices
- Conduct device checks and basic technical evaluations to ensure optimal performance
- Collaborate closely with Audiologists and Hearing Instrument Specialists to support patient care plans
- Support Telehealth and Remote Care initiatives, including patient coaching and device education
- Maintain accurate and timely clinical documentation in accordance with company, state, and federal guidelines
- Ensure compliance with all professional licensing and continuing education requirements
- Contribute to a welcoming, patient-centered clinic environment
- All other duties as assigned
Qualifications:
- Active Hearing Instrument Specialist license, or eligibility to obtain licensure per state requirements
HearingLife is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or veteran status.
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