Job Description
Job Description
Aramark is seeking a reliable and customer-focused Temporary Heat Relief Attendant to support our summer Heat Relief program. This role is responsible for ensuring beverage equipment is stocked, clean, and operating properly while delivering a high level of service to our customers.
This is a seasonal, part-time position (approximately 20 hours per week, including weekends), with shifts available across 1st, 2nd, and 3rd shifts from May through September.
This is a seasonal role and is not eligible for benefits.
The Heat Relief Attendant plays a key role in maintaining product availability, supporting customer needs, and ensuring a positive on-site experience.
Compensation Data
COMPENSATION: The Hourly rate for this position is $25.00 to $25.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
Job Responsibilities
Stocking & Inventory
- Unload and stock daily inventory at customer sites, ensuring product freshness through date code monitoring
- Maintain appropriate product levels to prevent outages
- Assist with ordering and replenishment of beverages and related products
Equipment & Service
- Clean and maintain beverage equipment during each visit
- Perform basic troubleshooting and minor repairs to equipment as needed
- Report service needs and call in maintenance requests when necessary
Customer Interaction
- Communicate with customers and client employees regarding product availability and new offerings
- Distribute promotional materials and merchandise product displays
- Build and maintain positive relationships to ensure high customer satisfaction
Operations & Communication
- Use a laptop or handheld device to manage inventory, orders, and invoicing
- Communicate regularly with the Route Sales Manager or General Manager regarding service updates, issues, or opportunities
- Report customer concerns, service gaps, or competitor activity
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and customers. Job duties may change or new ones may be assigned without formal notice.
Qualifications
- High School Diploma or GED required
- 1-2 years of experience in customer service or a role requiring interpersonal skills preferred
- Strong communication, organization, and time management skills
- Ability to work independently and manage multiple priorities
- Strong sense of urgency and problem-solving ability
- Ability to quickly adapt to changing demands
- Valid driver's license with an acceptable driving record required
- Willingness to travel to nearby locations on short notice
This role may involve physical demands including lifting, bending, pushing, pulling, and extended periods of walking or standing. Use of uniforms and/or Personal Protective Equipment (PPE) may be required.
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Chicago
Numbers & Facts
| Location | Burnham, IL |
| Industry | Food and Beverage Production |
| Company Size | 10,000 employees or more |
| Year Founded | 1936 |
| Website | https://www.aramark.com/ |
About Company
We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.
Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.
Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.
Beyond great service
Another key part of what makes us different is something we call service excellence.
To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.
We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.
Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.
We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.
The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.