Heavy Equipment Field Service Specialist

PALFINGER North America
  • Detroit, MI
  • Remote
    7 days ago

    Job Description

    Join a Global Leader in Lifting Solutions

    PALFINGER has been innovating crane and lifting technology for over nine decades. We turn customer needs into integrated solutions and cultivate a workplace where people grow, collaborate, and excel.

    Position Overview

    • Location: Remote role serving the Detroit, MI area
    • Reports to: Regional Field Service Manager
    • Focus: On‑site service of PALFINGER customers’ truck‑mounted equipment

    Key Responsibilities

    • Field diagnostics and repair for articulating cranes, truck‑mounted forklifts, conveyors, trucks, and trailers—independently and decisively.
    • Quarterly preventive maintenance aligned to customer schedules.
    • Annual DOT inspections and warranty service execution.
    • Emergency and unscheduled troubleshooting during and after standard hours.
    • Effective communication of issues, findings, and recommended repairs to job‑site and fleet stakeholders.
    • Accurate, timely documentation: estimates, work order authorization, parts ordering/recording, labor reporting, and inventory tracking.
    • Strict adherence to state and federal safety regulations.
    • Uphold cleanliness and organization of company vehicle, equipment, and work areas.

    Qualifications

    • Demonstrated skill in mechanical, hydraulic, and electrical systems; strong diagnostic capability; welding proficiency.
    • Ability to work outdoors in all weather; able to sit/stand/bend/squat/crouch/reach and lift 75+ lbs for extended periods.
    • Minimum 3 years of mechanical experience or training, focused on articulating cranes and forklifts.
    • Proficient in English (speak/read/write).
    • CDL in hand or obtained within 60 days of hire.
    • Personal toolset required; PALFINGER supplies proprietary tools.

    Technical Proficiencies

    • Customer Service
    • OEM (Original Equipment Manufacturing)
    • Construction Equipment Maintenance
    • Heavy Equipment Repair
    • Troubleshooting Skills
    • Mechanical Troubleshooting Skills
    • Electrical / Electronic Systems
    • Lift Truck Repair & Maintenance
    • Diesel & Heavy Equipment Systems
    • Hydraulic Systems & Components
    • Electrical Systems & Diagnostics (Heavy Equipment)
    • Equipment Diagnostics & Troubleshooting
    • Crane & Lifting Equipment Systems
    • Aerial & Utility Equipment Systems
    • DOT & Equipment Inspection Compliance
    • Equipment Repair & Maintenance

    Compensation & Benefits

    • Competitive compensation
    • 401(k) with company match
    • Medical, dental, vision, life, AD&D, and short‑/long‑term disability (as applicable by state); wellness program
    • Paid company holidays and paid PTO
    • Ongoing learning and career growth opportunities

    Why PALFINGER

    As a technology and mechanical engineering leader, we empower our teams to reach up, reach out, and reach beyond—transforming complex needs into seamless solutions.

    Additional Information

    This description reflects the general nature of the role and is not a complete list of duties; other responsibilities may be assigned. PALFINGER is not utilizing any external recruiting agencies for this opportunity.

    Equal Opportunity

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

    Equal Opportunity Employer/Vet/Disabled

    Numbers & Facts

    LocationDetroit, MI (
    Remote
    )

    Skills

    • Accidental Death and Dismemberment (AD&D)unmatched
    • CDL Driver's Licenseunmatched
    • Communication Skillsunmatched
    • Construction Equipmentunmatched
    • Craneunmatched
    • Customer Support/Serviceunmatched
    • Documentationunmatched
    • Electrical Engineeringunmatched
    • Electricityunmatched
    • English Languageunmatched
    • Equipment Maintenance/Repairunmatched
    • Federal Laws and Regulationsunmatched
    • Forkliftunmatched
    • Heavy Equipment/Vehiclesunmatched
    • Hydraulic Engineeringunmatched
    • Identify Issuesunmatched
    • Inventory Reportsunmatched
    • Lifting Equipmentunmatched
    • Maintenance Servicesunmatched
    • Manufacturingunmatched
    • Mechanical Engineeringunmatched
    • OEM (Original Equipment Manufacturer)unmatched
    • On Site Supportunmatched
    • Preventative Maintenanceunmatched
    • Recruiting/Staffing Agencyunmatched
    • State Laws and Regulationsunmatched
    • Time Managementunmatched
    • Vehicle Fleetsunmatched
    • Weldingunmatched

    Be found by employers

    5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

    Level up your application

    Professional resume templates

    Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

    Free resume templates

    Free resume builder

    Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

    Free resume builder