Location:Cambridge, Ohio--our ideal candidate is a maximum of 20 miles from the Cambridge Branch OR centrally located between Brilliant, Ohio and Cambridge, Ohio
Company: Southeastern Equipment Company, Inc.
Job Type: Full-time | Non-Exempt
Hours/Scheduling:
Effective Date:12.2. 2025
Travel: Minimal approximately 15 days per year for meetings and training
Reports To: Operations Manager or Service Manager
Southeastern Equipment Company is seeking a skilled and motivated 2Field Service Technicians to join our team. In this role, you'll be responsible for diagnosing, repairing, and maintaining a wide range of heavy equipment at customer job sites. This position requires a high level of mechanical aptitude, attention to detail, and a commitment to safety and customer satisfaction.
Every day will bring new challengesfrom troubleshooting complex hydraulic or electrical systems to ensuring equipment runs safely and efficiently. If you're hands-on, resourceful, and ready to grow your career in a dynamic field environment, this is the opportunity for you.
Mission-Driven: Our goal is simplehelp our customers win
Core Values: Hustle, Thoughtful, Passionate, Customer-Focused
Supportive Culture: Team-based, respectful, and results-oriented
Growth Opportunities: Ongoing technical training and advancement potential
Stability: Join a respected name in the construction equipment industry
Diagnose and Repair Equipment
Perform field repairs and maintenance in a safe, timely, and professional manner
Recreate and diagnose customer complaints using schematics and diagnostic tools
Communicate needed parts and supplies to the service and parts departments
Complete repairs within quoted timeframes or notify supervisor of delays
Maintain a clean and safe work environment, including vehicle and tools
Documentation and Reporting
Complete all work orders using the 3C format (Complaint, Cause, Correction)
Accurately log time, parts, and materials used
Ensure daily notes are entered into electronic work order system
Customer Service and Communication
Interact with customers professionally to explain repairs and equipment needs
Perform equipment inspections and suggest additional repairs if necessary
Safety and Compliance
Follow all company safety policies and OSHA regulations
Maintain field service vehicle in compliance with DOT standards
Complete regular vehicle inspections and maintenance
Team Collaboration
Assist with quoting and estimating repair work as needed
Uphold a respectful and honest communication style with customers and team members
High school diploma or GED
2+ years of experience in diesel, agricultural, automotive, or heavy equipment repair
Technical degree or equivalent experience in diesel or heavy equipment preferred
Ability to read electrical and hydraulic schematics
Welding and cutting torch experience a plus
Must pass or obtain DOT physical certification
Strong troubleshooting skills and a high level of initiative
Dependable, adaptable, and customer-focused
Must regularly lift and/or move up to 50 pounds and occasionally over 100 pounds
Frequent standing, crawling, kneeling, climbing, and overhead lifting
Regular use of power tools and diagnostic equipment
Work includes outdoor conditions and physical inspection of large equipment
Southeastern Equipment stands behind the equipment we carry and the customers we serve. At Southeastern, you’re not only getting top performing equipment, you’re getting quality and trusted support. We’re here to make your equipment experience a great one.
Southeastern offers new, used, and rental equipment for each industry with full in-shop and field technician service and a dedicated parts department.
Experienced ManufacturersSoutheastern carefully selects dependable and experienced equipment manufacturers. Each manufacturer excels in delivering parts on time and providing outstanding warranty support. A wide range of trusted manufacturers are available to ensure the right product is available and each customer receives uninterrupted support.
Case, Southeastern’s primary vendor, is a world-class construction equipment manufacturer and trusted partner for over 50 years. Case has received numerous performance awards and leads the industry with their innovative products.
Factory Trained TechniciansSoutheastern’s factory trained technicians understand that your equipment’s operation is key to your success. Our technicians have a wide range of experience and are always prepared with a fleet of service trucks. At your job site or in our facility, Southeastern’s factory trained technicians use advanced diagnostic and repair tools to provide the fastest turnaround.
On Hand and Specialized PartsSoutheastern has an extensive inventory of parts to efficiently support our service team. This on hand inventory allows service technicians to quickly diagnose and repair your equipment. Dedicated parts personnel are available at each location to help you find the part you need – even for older, specialized equipment.