Analysis Skills, CompTIA A+, Hardware Administration, Help Desk, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Project Management Professional (PMP), Software Administration
1. The candidate addresses all of the below:
* Helpdesk Roles (6+ years)
* Hardware and Software Support
* Able to be onsite in Madison, WI 100% of the time (5 days a week)
1. Of the following list, the candidate has 4+ of the following items:
* ITIL 4
* ITSM
* CompTIA A+
* PMPA
American Technology Consulting