Help Desk / Field Support Technician

Help Desk / Field Support Technician

Role Snapshot

Posting Date: June 5, 2026

RFP Deadline: July 10, 2026

Deadline for Submission: Apply as soon as possible before July 10, 2026

Rate: Estimated $75 - $150/hr based on role, experience, and final project requirements

Client / Source: FuntoNetwork

Department: Technical Support

Reports To: Director of Consulting Services

Location: Remote / New Prague, Minnesota

Travel: As required by project scope

Type: Contract / RFP-Based Opportunity

About FuntoNetwork

At FuntoNetwork, we connect experienced consultants with active RFP opportunities through a mobile-first platform built for discovery, review, application submission, payment tracking, and consultant support.

The Opportunity

FuntoNetwork is seeking a Help Desk / Field Support Technician for an active RFP opportunity: City of New Prague Managed Service Provider Request for Proposal.

The City of New Prague is seeking a managed service provider for comprehensive IT services, cybersecurity, infrastructure support, OT and SCADA coordination, strategic advisory, help desk support, and operational resilience across a multi-department municipal environment.

Core Responsibilities

• Support user requests, troubleshooting, documentation, and service ticket resolution.
• Review the RFP scope, source posting, supporting documents, deadline, and client requirements.
• Coordinate with FuntoNetwork and related consultants to support a complete, professional response.
• Prepare documentation, analysis, recommendations, deliverables, or technical inputs related to this role.
• Communicate clearly with technical and non-technical stakeholders as needed.
• Support quality control, status updates, and final submission readiness.

What You Bring

• Relevant experience for this RFP-based role.
• Strong written communication, documentation, and stakeholder coordination skills.
• Ability to work against proposal deadlines and client requirements.
• Experience supporting public-sector, enterprise, or consulting projects is preferred.
• Attention to detail and ability to follow structured submission requirements.

Earnings, Payments, and Tax Records

Consultants will be able to track project earnings, payment status, and tax records inside the FuntoNetwork mobile app.

Approved payments for this RFP opportunity will be processed through the app, and consultants will be able to request withdrawals from their available balance directly inside the app.

The app will also provide access to relevant payment history and tax-related records for consultant tracking and reporting.

How to Apply

First, apply to this posting to begin the AI vetting process to become a FuntoNetwork consultant.

Once you complete the AI vetting and are approved, you will log in to the FuntoNetwork mobile app and submit your application under that RFP.

Inside the app, you can check daily RFP job postings and apply directly under the right RFP opportunity.

If selected by a client, your contracts, earnings, payments, withdrawals, and related records will be managed through the FuntoNetwork mobile app.

Hiring process:https://funtonetwork.com/hiring-process-at-funtonetwork

Contact

Samuel Andoh | Account Manager

Email: samuel.andoh@funtonetwork.com

Website:www.funtonetwork.com

FuntoNetwork is an equal opportunity platform.