Neumo Group in Birmingham, AL is looking for a Help Desk Manager to lead the Revenue Compliance BU operations. The role requires managing all Help Desk activity, supporting customer service tickets, and maintaining communication during service events.Candidates should have 5-10 years of help desk management experience and a strong background in contact center software such as Amazon Connect and Salesforce Service Cloud. The ideal applicant will possess excellent communication skills.#J-18808-Ljbffr