''264392'',''true'',''264392'',''false'',''Submission for the position: Help Desk Specialist I - (Job Number: 2602700)'',''false'',''264392'',''false'',''true'',''Help Desk Specialist I'',''2602700'',''!*!
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.
D.R. Horton, Inc. is currently looking for a Help Desk Specialist I. The right candidate will be responsible for all IT support activities related to end user hardware, software and other IT related issues.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Provide phone, webchat, and in-person support to end users and external vendors on a variety of IT related issues
Research and resolve basic network (Internet Service Provider modems, Cisco routers) issues, hardware, and software application issues
Document and track the details of the issue, status and resolution, using the help desk tracking application
Communicate and follow-up with the user while working the issue and ensure successful and timely completion of the issue
Perform end user computer refreshes
Complete work orders, fully documenting each step of the troubleshooting process
Aid with division office moves
Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
Ability to work on-call rotation
Ability to work overtime
Ability to travel overnight
'',''!*!
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.
D.R. Horton, Inc. is currently looking for a Help Desk Specialist I. The right candidate will be responsible for all IT support activities related to end user hardware, software and other IT related issues.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Provide phone, webchat, and in-person support to end users and external vendors on a variety of IT related issues
Research and resolve basic network (Internet Service Provider modems, Cisco routers) issues, hardware, and software application issues
Document and track the details of the issue, status and resolution, using the help desk tracking application
Communicate and follow-up with the user while working the issue and ensure successful and timely completion of the issue
Perform end user computer refreshes
Complete work orders, fully documenting each step of the troubleshooting process
Aid with division office moves
Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
Ability to work on-call rotation
Ability to work overtime
Ability to travel overnight
'',''!*!
Education and/or Experience
Preferred Qualifications
Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeopleToo
'',''!*!
Education and/or Experience
Preferred Qualifications
Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeopleToo
'',''Information Technology'',''Information Technology'',''TX-Arlington'',''TX-Arlington'','''','''',''Corporate'',''Corporate'',''Full-time'',''Full-time'',''Jun 1, 2026, 11:44:42 AM'',''Jun 1, 2026, 11:44:42 AM'','''','''',''false'',''false'',''264392'',''264392'',''true'',''264392'',''false'',''Submission for the position: Help Desk Specialist I - (Job Number: 2602700)'',''false'',''264392'',''false'',''true''