Computer Operations, Help Desk, PC (Personal Computer) Systems, Problem Solving Skills, Research Skills, Resolve Customer Issues, Training/Teaching
This is a standard position description whose function is to provide assistance to a specialized assistance program for users in solving personal computer problems. Work involves recording and researching problems, conducting follow-up-actions and providing training. An employee in this class works under the immediate supervision of a higher level officer. Some degree of independence is expected, especially in the areas of tracking problems and researching to resolve routine user problems related to computer operations. Job Type: Classified
Agency: |Bureau of Internal Revenue- STX|
Location: St. Croix
G
Government of the Virgin Islands