Help Desk, IT Service Management (ITSM), Operations, People Management
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.
JOB SUMMARY
Responsible for the daily operations of the City’s help desk, the supervision of assigned staff, and the administration and maintenance of the Help Desk ticketing system.Job Type: Full-Time
Agency: Technology Services
Location: 331 S. Franklin Street, Rocky Mount, NC