Job DescriptionWells Fargo is looking to bring on a group of Tech Support Agents to assist with their return to office plan.Top SkillsPhone support experience (Call center, help desk, or others)Tech support capabilitiesExperience working with a ticketing tool for documentation would be idealSecondary Skills - Nice to HavesTechnical supportCustomer servicePhone supportTicketing systemAdditional Skills & QualificationsCritical thinking, problem solving, go-getter attitude, friendly phone demeanor and strong communicationTraining and OpportunitiesThe team will host a training class for each agent, giving them a chance to learn the internal process and tools. They have recently moved to ServiceNow for their ticketing tool, which is a common tool in the industry. The agents will be able to support all 250,000 internal employees at an enterprise size company.#J-18808-Ljbffr