Help Desk Support

ManpowerGroup

Umatilla, OR

JOB DETAILS
SALARY
SKILLS
Apple Macs, Brand Positioning, Business Solutions, Communication Skills, CompTIA A+, Computer Hardware, Customer Relations, Desktop PC, Diversity, Email Technology, Hardware Administration, Help Desk, Help Desk Software, Identify Issues, Information Technology & Information Systems, Insurance, Laptop PC, Microsoft Office, Microsoft Windows Operating System, Mobile Devices, Operating Systems, Prescription Drugs, Printers, Problem Solving Skills, Software Administration, Systems Administration/Management, Systems Maintenance, Talent Management, Team Player, Technical Support, Time Management, User Account Administration
LOCATION
Umatilla, OR
POSTED
8 days ago
Our client, a dynamic organization in the technology sector, is seeking a Help Desk Support to join their team. As a Help Desk Support, you will be part of the IT Support Department supporting the technical needs of end users. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a customer-focused attitude, which will align successfully in the organization. **Job Title:** Help Desk Support **Location: Boardman, OR, Umatilla, OR, Hermiston, OR** **Pay Range: 25.50-2.00/hr** **What's the Job?** + Provide first-level (Tier 1) technical support for hardware, software, and network-related issues + Diagnose and troubleshoot problems with desktops, laptops, printers, and mobile devices + Install, configure, and maintain operating systems and standard business applications + Respond to help desk tickets, phone calls, and email requests in a timely manner + Support user account setup, password resets, and access management **What's Needed?** + Associate's degree in Information Technology or related field (or equivalent experience) + CompTIA A+ certification preferred or in progress + Basic understanding of computer hardware, operating systems (Windows/Mac), and networking concepts + Familiarity with common software applications (Microsoft Office, email systems, ticketing tools) + Strong problem-solving and communication skills **What's in it for me?** + Opportunities to develop your technical skills and grow within the organization + Supportive work environment that values diversity and inclusion + Chance to work with a talented team committed to excellence + Engaging projects that challenge and enhance your expertise + Recognition for your contributions and dedication **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

About the Company

M

ManpowerGroup

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COMPANY SIZE
100 to 499 employees
INDUSTRY
Other/Not Classified
FOUNDED
1948
WEBSITE
https://www.manpower.com