Job Description
Title: Help Desk Technician / Analyst 2
Location: Battle Ground, WA
Employment Type: Contract
Compensation:
Pay Range:$20.58-$29.40 Per Hr
Description
The position is located in Battle Ground, WA, and is an onsite contract role.
The selected candidate will be responsible for providing application and desktop support services, including troubleshooting hardware and software issues.
The role requires proficiency in common office software and desktop environments.
Key Responsibilities
Provide in-person, desk-side, and remote support to business users.
Troubleshoot IT-related problems for PC, network, phone, printer, and mobile devices.
Participate in technology refresh projects and perform asset management.
Coordinate resolution activities and serve as the single point of contact for end users.
Comply with IT security policies and standard processes.
Qualifications
Excellent customer service, interpersonal, and communication skills.
Strong prioritization skills and ability to adapt to changing technologies.
Bachelor's in Information Technology or Associate's degree plus 3-5 years of experience.
Experience with ITIL-focused ticket management tools, ServiceNow is a plus.
Experience with desktop/laptop imaging and hardware & software maintenance.
Core Technologies
Office Suite | Collaboration Tools | Operating System | Imaging Software | Web Browsers | Directory Services | Mobile Support | Virtualization | Remote Assistance | Hardware
Contact Authorization:
By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here https://www.mitchellmartin.com/privacy-policy
Benefits:
Learn more about our benefits offerings here https://www.mitchellmartin.com/careers/benefits-perks
Onboarding Expectations:
Learn more about our Onboarding Process here https://youtu.be/rjV_NFYjyY4
EEO Statement:
Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement
#LI-MS3
Location: Battle Ground, WA
Employment Type: Contract
Compensation:
Pay Range:$20.58-$29.40 Per Hr
Description
The position is located in Battle Ground, WA, and is an onsite contract role.
The selected candidate will be responsible for providing application and desktop support services, including troubleshooting hardware and software issues.
The role requires proficiency in common office software and desktop environments.
Key Responsibilities
Provide in-person, desk-side, and remote support to business users.
Troubleshoot IT-related problems for PC, network, phone, printer, and mobile devices.
Participate in technology refresh projects and perform asset management.
Coordinate resolution activities and serve as the single point of contact for end users.
Comply with IT security policies and standard processes.
Qualifications
Excellent customer service, interpersonal, and communication skills.
Strong prioritization skills and ability to adapt to changing technologies.
Bachelor's in Information Technology or Associate's degree plus 3-5 years of experience.
Experience with ITIL-focused ticket management tools, ServiceNow is a plus.
Experience with desktop/laptop imaging and hardware & software maintenance.
Core Technologies
Office Suite | Collaboration Tools | Operating System | Imaging Software | Web Browsers | Directory Services | Mobile Support | Virtualization | Remote Assistance | Hardware
Contact Authorization:
By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here https://www.mitchellmartin.com/privacy-policy
Benefits:
Learn more about our benefits offerings here https://www.mitchellmartin.com/careers/benefits-perks
Onboarding Expectations:
Learn more about our Onboarding Process here https://youtu.be/rjV_NFYjyY4
EEO Statement:
Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement
#LI-MS3
Numbers & Facts
| Location | Battle Ground, WA |
| Industry | Staffing/Employment Agencies |
| Salary | $20.58–$29.40 Per Hour |
| Company Size | 100 to 499 employees |
| Year Founded | 1984 |
| Website | https://www.mitchellmartin.com |
About Company
OUR FOCUS IS GROWTH
It’s not just about filling job openings. It’s about enabling growth and inspiring success. That’s what we do.
Mitchell Martin is one of the nation’s largest staffing companies, with offices throughout the US as well as in India and the Philippines. We help drive success for both people and companies by helping them achieve positive growth. We do this by building strong relationships and developing a deep understanding of the people we work with, in order to facilitate the best matches for both sides of the equation.
Skills
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder