Help Desk Technician

Job Description:

Now hiring Help Desk Technician

Location: Carson, CA

Pay Rate: $28.00 - $32.00 per hour

Join the team. Be valued.

Pros wanted. This is your kind of job.

Want a Help Desk Technician job where you're treated like part of the team, not just part of the process? We're hiring motivated individuals who keep things moving - and we don't take that lightly.

Every role makes an impact.

Here's what it takes to make yours count.

Requirements:

• 1-3 years of Help Desk or IT Support experience
• Strong troubleshooting skills with Windows, Microsoft Office, printers, and end-user hardware
• Experience with Active Directory user management and permissions
• Familiarity with ticketing systems (Freshservice, Freshdesk, ServiceNow, Jira, or similar)
• Basic knowledge of networking concepts (TCP/IP, DNS, DHCP, connectivity troubleshooting)
• Strong customer service, communication, and problem-solving skills
• Ability to prioritize multiple tasks in a fast-paced environment
• Valid driver's license and ability to travel between locations as needed
• Ability to lift up to 50 lbs and perform hardware installations
• Experience with Intune, SCCM, Entra ID, VoIP, CCTV, or structured cabling is a plus

Job Duties:

• Provide first-level technical support for end users in office and warehouse environments
• Troubleshoot Windows, Microsoft Office, printer, login, account, and connectivity issues
• Support desktops, laptops, mobile devices, peripherals, and other end-user technology
• Manage IT support requests through a ticketing system and document resolutions
• Deploy, install, replace, and configure workstations, hardware, and peripherals
• Perform on-site field support, equipment installations, and basic cabling tasks
• Maintain IT asset inventory, device lifecycle records, and deployment documentation
• Escalate complex technical issues to senior IT staff with detailed documentation
• Create and update knowledge base articles and standard operating procedures
• Collaborate with IT team members to ensure timely issue resolution and minimal business disruption

More Than Just a Paycheck.

Real support. Real benefits. Real opportunity. Here's the breakdown:

Right in the Mix. Work side by side with a team that appreciates what you do.

Pay That Adds Up. Competitive weekly pay for your time and talent.

Health and Happiness. Medical, dental, vision, and life insurance included.

Everyday Extras. Employee discounts that make life a little easier.

Growth Ahead. Learn, advance, and keep moving forward.

Friendly Team. Smooth Flow.

"This place is low stress and fast paced…The people are friendly and helpful. They treat you like family," - Staffmark Associate

Join a Team That Works for You

At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, an HR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.

With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.

Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.