Help Desk Technician

Crown Equipment Corporation

OH

JOB DETAILS
SKILLS
Business Processes, Business Solutions, Communication Skills, Computer Software, Cost Control, Data Collection, Driver's License, Embedded Linux, Ergonomics, Forklift, Hardware Administration, Help Desk, Identify Issues, Interpersonal Skills, Manufacturing, Microsoft Active Directory, Microsoft Outlook, Microsoft Windows Operating System, Network Administration/Management, Network Connectivity, Operating Systems, Printers, Procedure Development, Process Development, Resolve Customer Issues, Software Administration, System Center Configuration Manager (SCCM), Systems Administration/Management, Technical Support, Total Cost of Ownership
LOCATION
OH
POSTED
10 days ago

Company Description:

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Job Posting External

Primary Responsibilities

  • Provide basic technical support for computer software and hardware issues using established processes and procedures to identify and resolve routine end user questions and problems.
  • Identify and resolve software applications and business processes, troubleshoot and repair new or existing hardware.
  • Install, configure, and verify correct operation of peripheral components such as personal computers, data collection devices, monitors, and printers.
  • Provide technical support for manufacturing machines running a variety of operating systems (Windows, Windows Embedded, Linux, etc.) to connect to a network and Windows file share.
  • Provide on-site eyes and hands for remote network and server administrators.

Qualifications

  • High school diploma or equivalent is required.
  • One to two years of experience with PC operating systems and business application software systems is preferred.
  • Must have good communication and interpersonal skills.
  • Knowledge of Windows 11, Wyse Thin OS, Microsoft SCCM, Outlook, and Active Directory preferred.
  • Must have a valid driver's license.

This is an on-site position at the New Bremen, OH location.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities

About the Company

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Crown Equipment Corporation

Crown Equipment Corporation designs, manufactures, distributes, services and supports material handling products that provide customers with superior value. Since its entry into the material handling equipment industry in 1956, Crown has distinguished itself from competitors with exceptional product designs and a unique business approach based on vertical integration. When it says Crown on the outside, it's a Crown on the inside. Crown designs and manufactures 85 percent of its lift truck components, including key parts like motors, drive units, and electronic modules.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Manufacturing - Other
FOUNDED
1945
WEBSITE
https://www.crown.com/