$80,001–$120,000 Per Year
Atlassian JIRA, Cloud Computing, Desktop Administration, Federal Government, Financial Control, Firewalls, Government, Help Desk, IAT - Information Assurance Technical, IP (Internet Protocol), Identify Issues, Information Technology & Information Systems, Internet Security, Linux Operating System, Microsoft Windows Operating System, Microsoft Windows System Administration, Problem Solving Skills, Sensitive Compartmented Information (SCI), System Integration (SI), System Operations, Systems Administration/Management, Systems Engineering, Team Lead/Manager, Technical Support, Time Management, Top Secret Clearance, United States Citizen, Work From Home
Location: San Diego, CA, US
Date Posted: 2026-05-08
Category: Information Technology
Subcategory: Technical Svcs
Schedule: Full-Time
Shift: Day Job
Travel: Yes - 10% of the time
Minimum Clearance Required: TS.SCI
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: ORA_ON_SITE
Description
SAIC is looking for an experienced Tier 3 Systems Lead to support us on a mission critical, cutting edge project for a joint customer. This role will be both involve both managerial/process ownership, as well as stepping in for technical support when needed to assist Tier 1 - Tier 3 Help Desk, Desktop Support, and Systems Administrators. This individual will perform system monitoring and remediation of issues to ensure uptime requirements are met for the critical systems. This position is on-site inn San Diego, CA.
- Coordinate with Systems Integration, Networking, and Cybersecurity teams to ensure tickets and outages are fixed in a timely manner.
- Manage Jira board and ticket flow to ensure uptime on all systems.
- Interface with team members across the enterprise (to include government customers) to ensure your group is up to date on programmatic matters.
- Step in to solve IT related issues for our cutting-edge data and software services platforms.
Qualifications
- U.S. citizenship and an active TS/SCI clearance.
- Bachelors degree and 5+ years experience, or 9+ years experience.
- Experience as an escalation point, team lead, or manager.
- Experience managing Jira or another ticketing tool.
- Experience troubleshooting Linux based systems issues.
- Experience troubleshooting IP, Domain Controller, and/or firewall issues.
- Understanding of Windows and troubleshooting user and other issues within Windows.
- Virtual or Cloud based systems operation experience.
- Sec+ or equivalent IAT II Certification.
Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see .S
SAIC
SAIC is a premier Fortune 500® technology integrator driving our nation's digital transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, IT modernization, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.
We are a team of 26,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.