Help/Service Desk Engineer with Law Firm experience

Syntricate Technologies

Atlanta, GA

JOB DETAILS
JOB TYPE
Full-time
SKILLS
Analysis Skills, Communication Skills, Customer Support/Service, Detail Oriented, Establish Priorities, High School Diploma, Laptop PC, Legal, Mathematics, Microsoft Office, Microsoft SharePoint, Microsoft Windows Operating System, Presentation/Verbal Skills, Problem Solving Skills, Smartphones, Technical Support, Time Management, Writing Skills, iManage
LOCATION
Atlanta, GA
POSTED
30+ days ago
Required Skills: 4+ years of relevant experience required Ability to present information effectively verbally and in writing Ability to communicate step-by-step procedures to users in a clear and concise manner Basic math skills: addition, subtraction, multiplication, division Working knowledge of Windows 10, iManage, MS Office, document comparison software (i.e. ChangePro), Diaries System, SharePoint, telephone support, smartphones, tablets and laptops Ability to effectively prioritize and plan work to meet deadlines in high pressure environment Strong attention to detail, analytical and problem solving skills Strong customer service skills Ability to master functionality of new Firm applications quickly and effectively High School diploma or GED equivalent required

About the Company

S

Syntricate Technologies