As a Technical Support Representative for End User Services, you will address technical issues faced by end-users, including those related to PC operating systems, applications, network, servers, and peripherals. You will utilize online helpdesk systems, live telephone calls, and remote support tools to diagnose and resolve incidents.
Your primary responsibilities will include:
The earliest start date for this Help Desk Analyst career opportunity will be Nov 2026.
At IBM, you don’t need a degree to shape the future. Just bring your skills—and your passion. To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate.
Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems. Let’s get to work.