Industry: Heavy Civil Construction Location: Brea, CA (100% On-Site) Schedule: Monday-Friday, 8:00 AM-5:00 PM Pay Rate: $29.00/hour Duration: Contract through the end of the year Travel: None
Ready to hire ASAP!
Position Overview
Our client, a well-established company in the heavy civil construction industry, is seeking a Help Desk Support Technician to join their IT team. This is an excellent opportunity for someone who enjoys providing hands-on technical support, solving day-to-day IT issues, and delivering outstanding customer service in a collaborative office environment.
The ideal candidate will have 2-4 years of IT support experience, strong troubleshooting skills, and a positive, service-oriented attitude. This position is available immediately.
Responsibilities:
Responsibilities
Provide day-to-day Help Desk support for end users
Troubleshoot hardware, software, and peripheral issues
Provision, configure, and deploy laptops and desktop computers
Install, configure, and troubleshoot printers
Create, modify, and maintain user accounts in Active Directory
Respond to and resolve technical support requests in a timely manner
Document support activities and maintain accurate records
Deliver excellent customer service while assisting users with technical issues
Qualifications:
Qualifications
2-4 years of Help Desk or Desktop Support experience
Experience provisioning and configuring Windows laptops and desktops
Working knowledge of Active Directory, including user account administration
Experience supporting printers and common office hardware
Strong troubleshooting and problem-solving skills
Excellent communication and interpersonal skills
Friendly, professional, and customer-focused approach
Ability to work independently and manage multiple priorities
Preferred Qualifications
Experience working in a corporate office environment
Familiarity with Microsoft Windows operating systems and Microsoft Office
Exposure to ticketing systems is a plus
Numbers & Facts
Location
Brea, California
Job Type
Full-time
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