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Helpdesk Technician (3)

Protingent

Bellevue, WA

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JOB DETAILS
SALARY
$33–$35 Per Hour
SKILLS
Aerospace and Defense, Artificial Intelligence (AI), Business Support, Clean Technologies, Communication Skills, Customer Support/Service, Help Desk, Information Technology & Information Systems, Interpersonal Skills, Knowledge Base, Legal, Medical Equipment, Microsoft Active Directory, Onboarding, Organizational Skills, Problem Solving Skills, Regulations, Remote Access, Shipping/Receiving, Team Player, United States Citizen, Willing to Travel
LOCATION
Bellevue, WA
POSTED
20 days ago
Position Title: Helpdesk Technician

Position Description: Protingent Staffing has an exciting contract Helpdesk Technician opportunity.

Job Responsibilities:
  • Utilizing existing and creating new Internal and external knowledge base documents to assist with ticket resolution
  • Active Directory Account maintenance
  • Managing access to internal and external collaboration spaces
  • PC Lifecycle Management
  • Inventory Receiving, & Tracking
  • Fulfil software requests
  • Business travel support
  • Demonstrate and assist with remote access to Company resources
  • Support users at Bellevue and Everett location.
  • Assisting with onboarding as assigned.

Job Qualifications:
  • Communicate openly and display respect and a desire to foster teamwork.
  • Able to quickly learn and implement new concepts
  • Calm in stressful situations and able to think through those situations to find the best outcome
  • Customer service ability and interpersonal skills
  • Organizational skills
  • Proactive on finding areas within our process that can be improved and making these suggestions to the team
  • Highly adaptable with problem solving
  • The successful candidate will possess a high degree of trust and integrity.
  • Actual position starting level and title will be determined based on assessment of qualifications.
  • Travel Required: 0-5%.

Job Details:
  • Job Type: Contract
  • Pay Rate Range: $33-35/hr (Pay rates are approved based on candidate location, education and experience).
  • Location: Bellevue, WA/Everett, WA.
  • Export control regulations require candidates to be a U.S. Citizen, U.S. Legal Permanent Resident, or of a protected person status

Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.
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About Protingent: Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation — from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We’re passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.

About the Company

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Protingent

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