Communication Skills, Consulting, Dental Insurance, Equipment Replacement, Health Insurance, Help Desk, High Reliability, Identify Issues, Interpersonal Skills, Microsoft Windows Operating System, Technical Support
Help Desk Technician (Contract-to-Hire)
Location: Griffin, GA (Onsite)
Duration: 6-Month Contract-to-Hire
Compensation: $28 $30/hr (target conversion: $60K $65K)
Start: ASAP
Overview:
We re looking for a reliable, hands-on Help Desk Technician to support a large-scale Windows 10 to Windows 11 migration. This is a high-impact, onsite role where you ll be responsible for building, deploying, and supporting new machines while ensuring a smooth transition for end users across the organization.
What You ll Be Doing:
- Build, configure, and deploy new computers (3 4 per day minimum)
- Support end users transitioning from old machines to new systems
- Ensure files, applications, and software are properly transferred and functional
- Install and configure Windows OS and Microsoft Office applications
- Troubleshoot hardware/software issues and walk users through basic fixes
- Physically move, set up, and replace equipment as needed
- Communicate with users across ~17 plant locations nationwide
- Provide support to a wide range of users (C-suite, HR, operations, maintenance, etc.)
What We re Looking For:
- 3+ years of hands-on IT support / help desk experience
- Strong experience building and troubleshooting computers
- Experience with Windows 10 Windows 11 migrations (or similar)
- Excellent communication and people skills (you ll be working with all levels of the business)
- High reliability and ability to handle volume (200+ machines over a couple months)
- Comfortable working fully onsite, 5 days/week
Interview Process:
- 1 round (phone or onsite)
- Interviews starting as early as next week
Benefits (employee contribution):- Health insurance
- Health savings account
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Life insurance
- Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Rate of pay within the stated range will depend on the qualification of the applicant.
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inSync Staffing
We recognize the VMS program management team is our customer and needs to be serviced with integrity, so we built and continue to improve upon our delivery methods as we strive to provide the highest quality service possible.
inSync Staffing’s management team recognized ten years ago the inevitable changes to the staffing industry being brought about by technology and the growing trend of Fortune 1000 corporations to outsource management of their contingent workforces to meet compliance and cost control goals. Rather than swim upstream against the changes, inSync Staffing has embraced MSP and VMS programs as our customers, not competitors. We asked program managers how they want to be serviced.
The result of their input is that we have structured inSync Staffing as a recruiting and customer service organization, unlike traditional staffing companies who sell directly to the end client. Our delivery model allows us concentrates our resources on how to best supply candidates in a very competitive MSP/VMS program environment.
50 to 99 employees
Staffing/Employment Agencies
http://www.insyncstaffing.com/default.html