Helper / Laborer

POSITION SUMMARY

The Service Helper is an entry-level field role responsible for supporting service crews on commercial roofing jobsites. This is a hands-on learning role designed for individuals who want to break into the trade and develop into skilled roofing technicians over time. Day-to-day, the Service Helper ensures crews have the tools, materials, and jobsite setup they need to work efficiently and safely, while learning core roofing skills through direct instruction from experienced crew members. Strong work ethic, coachability, and commitment to safety are the most important qualifications for success in this role.

KEY RESPONSIBILITIES

• Stage tools, materials, and equipment for service calls and keep the jobsite organized throughout the day.
• Support crew members on sealant work, patching, minor repairs, and material handling under direct supervision.
• Follow all PPE, fall protection, and safety protocols at every jobsite, with zero tolerance for shortcuts.
• Capture jobsite photos and basic notes for every service call and submit before leaving the site or by end of day.
• Take direction from the crew lead, apply feedback quickly, and build skills toward performing standard repairs independently within 12 months.

QUALIFICATIONS

Preferred Experience

• 0 to 2 years of construction, roofing, or general labor experience preferred.
• Experience in physically demanding environments such as construction, landscaping, warehouse, or similar.
• Exposure to basic hand tools, jobsite setup, or material handling is a plus.
• Experience working outdoors and in varying weather conditions preferred.
• Valid driver's license preferred.

Required Attributes

• Strong work ethic and willingness to learn and take direction.
• Coachable with the ability to apply feedback quickly in a hands-on environment.
• Commitment to safety and following direction from crew leaders at all times.
• Positive attitude and team-first mindset.
• Dependable and consistent with attendance and effort.
• Ability to work at heights and in physically demanding conditions.

Physical Requirements

• Ability to lift and carry up to 50 pounds repeatedly throughout the day.
• Ability to climb ladders, work at heights, and remain on feet for extended periods.
• Ability to work outdoors in heat, cold, and varying weather conditions.
• Comfort working in confined or elevated spaces on commercial roof systems.