ADOPTED: 12 -7-93 AMENDED: 11 -15-01, 7 -25-02, 2 -27-13, 10 -5-16, 10 -23-17, 9 -25-19 02- 27-2020 SOCORRO INDEPENDENT SCHOOL DISTRICT Department of Human Resources JOB DESCRIPTION Job Title: High School Receptionist Salary Block : 301 Reports To : Campus Principal Terms of Employment : 226 Days Exemption Status : Non -Exempt Primary Purpose: The primary purpose of this position is to provide customer service for the community and school at the high school. Qualifications : Education/Certification/Requirements: • High school diploma/equivalent or higher • Bilingual : English and Spanish (preferred) Special Knowledge/Skills: • Demonstrate basic clerical skills • Type a minimum of 40 words per minute preferred • Demonstrate basic computer operation skills • Demonstrate ability to effectively communicate with district , employees and general public Major Responsibilities and Duties: 1. Operates telephone switchboard to relay incoming, outgoing, and interoffice calls. 2. Answers callers' questions according to school policy; takes messages for staff members; and pages personne l over the intercom system. 3. Maintains an alphabetical file of staff members' names, room locations, and telephone extensions to expedite relaying of calls. 4. Greets all visitors courteously, determines their needs, checks appointments, and directs them to proper person. 5. Responds appropriately to requests for information. 6. Maintains an attractive and comfortable reception area. 7. Reports immediately any suspicious activity or unusual behavior on the part of visitors. 8. Maintains a professional level of confidenti ality regarding personnel matters. 9. Maintains a schedule of appointments and makes arrangements for conferences and interviews. 10. Calls for teacher and auxiliary substitutes when necessary. 11. Upholds and adheres to safety rules and policies of the SISD safety program. 12. Supports the goals and objectives of the school district and follows all district policies. 13. Demonstrates the ability to attend work on a regular and routine basis to avoid disruption of district operations. 14. Performs any other duties as assigned by the appropriate supervisor. 15. Provides optimal customer service to all students, employees, parents, community, members and any other stakeholders of the district. ADOPTED: 12 -7-93 AMENDED: 11 -15-01, 7 -25-02, 2 -27-13, 10 -5-16, 10 -23-17, 9 -25-19, 02-27-2020 High School Receptionist Mental Demands/ Physical Demands/Environmental Factors: Mental Demands: Reading; ability to perform basic arithmetic; ability to communicate effectively (verbal and written); maintain emotional control under stress Physical Demands/Environmental Factors: Prolonged use of switchboard; works with frequent interruptions This job description describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. Evaluation : Performance of this job will be evaluated in accordance with the provisions of Board policy. Employee Name (please print) Signature Date Socorro Independent School District does not discriminate on the basis of race, color, religion, gender, sex, national origin, age, disability, military status, genetic information, or any other basis prohibited by law in its employment practices or in providing education services, activities, and programs, including career and technical education (vocational programs). For additional information regarding Socorro Independent School District's policy of nondiscrimination contact, the Chie f of Human Resources: (915) 937-0201, 12440 Rojas Dr., El Paso, TX 79928.