CPR Certification, Computer Skills, Corporate Policies, Customer Support/Service, Detail Oriented, E Programming Language, EEO Regulations, Electricity, Emergency Planning, Emergency Response, Entertainment and Media, Federal Laws and Regulations, Fire Suppression/Control, First Aid, Government, Government Regulations, Hydraulic Engineering, Internet/Online Service, Interpersonal Skills, Legal, Logistics Management, Maintain Compliance, Maintenance Services, Medical Conditions, Medical Genetics, Microsoft Office, Military, Multitasking, Operating Systems, Operations Management, Organizational Skills, Presentation/Verbal Skills, Preventative Maintenance, Regulations, Regulatory Compliance, State Laws and Regulations, Team Player, Time Management, Travel Industry, United States Coast Guard (USCG), Urban Transportation
Hornblower Group is a global leader in experiences and transportation. Spanning a 100-year history, Hornblower Groups portfolio of international offerings includes water- and land-based experiences and ferry and transportation services.
City Experiences
Hornblower Groups premier experience division offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands.
City Ferry
Part of Hornblower Groups Ferry and Transportation Division, City Ferry is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems.
Subsidiaries
Hornblower Groups subsidiaries include:
- Hornblower Marine: Provides vessel overhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut.
- Seaward Services Inc.: A full-service shipping, waterfront, logistics, and management company that specializes in the operation and maintenance of government and commercial vessels.
- Anchor Operating System LLC: A Hornblower Group subsidiary and independent entity that provides reservation, ticketing, and website integration services for clients in the transportation, tourism, and entertainment industries.
Today, Hornblower Groups global portfolio covers over 10 countries, over 50 U.S. cities, and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Groups additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada.
For more information, visit hornblowercorp.com.
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Position Summary
The Captain is responsible for the safe operation, maintenance, and overall condition of the vessel and the safety of all aboard. The Captain is the supervisor of the vessel crew. The Captain directs the crew on a day-to-day basis and must meet and maintain the minimum qualification requirements of the company and all regulatory agencies.
Duties and Responsibilities
The Captain is the companys onboard manager and representative.
- Responsible for the safe and efficient operation and navigation in all weather conditions of the vessel as well as the safety of all persons on board.
- Ensures that the vessel is properly manned in accordance with the vessels COI and that accurate passenger counts are conducted and recorded.
- Responsible for the training of the vessel crew and adherence to all applicable United States Coast Guard, Federal, and State laws, including Company policies and procedures.
- Evaluate the capabilities and performance of each crew member and keep the Operations Manager informed.
- Responsible to immediately report any accident, incident, or unusual occurrence by the quickest available means to the appropriate manager. Captain must also ensure that the companys Accident/Incident/Unusual Occurrence forms and/or USCG Form 2692 is filled out in an accurate, clear, concise, complete, and timely manner.
- Responsible for the appearance and cleanliness of the vessel.
- Performing specified preventative maintenance including but not limited to: gangways, diesel, hydraulic, pneumatic, electrical, water (potable, raw, black, and gray), fire suppression, communications, and navigation.
- Ensures periodic engine room inspections are conducted while underway.
- Document and report maintenance activities and deficiencies in the companys Wheel-House Software.
- Must be conversant with the vessels Security Plan to ensure that security drills are conducted and recorded as required by company policy and logged in a timely manner.
- Conduct Safety Drills as required by USCG regulations and as may be outlined by Company Policy.
- Responsible for conducting daily job briefings at the beginning and end of the shift. The completion of the job briefing must be acknowledged and logged in the vessels logbook.
- Responsible for the conduct of all crew to ensure that all company policies are being adhered to.
- Ensure adherence to Coast Guard rules and regulations and other federal and local rules and regulations.
- Ensure strict compliance to Emergency Response Plan.
- Additional job duties as assigned.
Requirements & Qualifications
- Minimum 100-TON Master Inland or above License
- TWIC
- First Aid
- CPR
- Marine Radio Operator Permit
- Detail Oriented
- Situational awareness
- Strong Radar/Navigation skills
- Strong focus on safety and teamwork
- Strong customer service organization and interpersonal skills
- Maintain a high level of organization, detail oriented, and meet deadlines
- Handle multiple tasks/projects at one time
- Establish and maintain effective working relationships as required by job responsibility
- Listen effectively, assess the situation, determine relevant issues & suggest solutions
- Have a working knowledge of computer skills including but not limited to proficiency with Microsoft Office Suites
- Must be able to effectively understand and convey written and verbal information to coworkers and guests
- Maintain uniform and personal grooming in compliance with appearance standards
- Will be required to be available for work nights, weekends, and on all major holidays
City Cruises USThe RESPECT Service System
The RESPECT Service System embodies our mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO Statement
Disabled - Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and/or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation, medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability, physical or mental medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law.
Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals where and as they apply. The company also participates in the E-Verify program in certain locations.