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Highland Park/Brownstown IT Manager

Magna International, Inc

Highland Park, Michigan

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JOB DETAILS
SKILLS
Access Control, Aerodynamics, Automotive Technology, Best Practices, Change Control, Change Management, Coaching, Computer Security, Computer Workstations, Computer-Based Training (CBT), Continuous Improvement, Documentation, Establish Priorities, External Audit, Hardware Upgrades, Help Desk, Identify Issues, Information Technology & Information Systems, Internal Audit, Leadership, Management of Information Systems/Technology (MIS), Manufacturing Assembly, Mentoring, Microsoft Active Directory, Microsoft Hyper-V, Microsoft SQL Server, Microsoft Windows Server, Network Administration/Management, Network Architecture/Engineering, Operational Support, Operations Management, Operations Processes, People Management, Performance Metrics, Procedure Implementation, Process Improvement, Production Systems, Productivity Management, Risk, Sarbanes-Oxley Act (SOX), Schedule Development, Server Support, Software Patches, Systems Administration/Management, Technical Leadership, Technical Support, User Interface/Experience (UI/UX), VMWare, Virtual Machine (VM), Virtualization
LOCATION
Highland Park, Michigan
POSTED
7 days ago
Job descriptions may display in multiple languages based on your language selection.

What we offer:

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Group Summary:

The Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight structural components for automotive, commercial truck and other industrial markets.

Recognized globally as an innovator in all aspects of vehicle exteriors, Magna provides everything needed, from materials development and design through manufacturing and assembly, to help automakers create sleek, state-of-the-art vehicles across the world.

Job Responsibilities:

Specific Job Duties

Leadership & People Management

  • Directly supervise Level 1 and Level 2 IT Technicians.
  • Directly supervise the Network Engineer, who reports to this position.
  • Assign daily work, manage schedules, and ensure appropriate coverage for plant operations.
  • Mentor, coach, and develop technicians to improve technical capability and operational maturity.
  • Provide performance feedback aligned with Norplas expectations and IT standards.
  • Ensure technicians follow documented procedures, escalation paths, and security practices.
  • Ensure security KPIs and helpdesk KPIs are achieved.
  • Implement Mafact best practices.
  • Escalate issues as needed to the Enterprise Operations and Technology Manager.

IT Operations & Plant Support

  • Own daily IT operational stability for production‑critical systems.
  • Act as the primary on‑site escalation point during plant‑impacting IT incidents.
  • Prioritize IT work based on production impact, safety, and business risk.
  • Maintain an open issues list and drive continuous improvement initiatives.
  • Escalate systemic risks, recurring issues, or major incidents to IT leadership as appropriate.
  • Supervise hardware and system upgrades, ensuring change management processes are followed in a production environment.
  • Ensure production-critical server and database platforms remain available, coordinating maintenance windows and remediation with the infrastructure team.
  • Collaborate with Systems Administrators and Network Engineers to ensure facility infrastructure operates reliably and issues are identified, escalated, and resolved effectively.
  • Facilitate standardized help desk activities.
  • Perform other duties as assigned.

Infrastructure & Systems Support

  • Support and oversee enterprise virtualized environments (Hyper‑V/VMware) hosting production‑critical workloads.
  • Support Windows Server, Active Directory, SQL Server, and associated infrastructure.
  • Document and manage enterprise systems including servers, PCs, virtual machines, and critical data systems.
  • Ensure patching, backups, and system hygiene are executed consistently.
  • Support plant‑floor IT systems, including MES workstations and related infrastructure, following approved procedures.
  • Ensure networking standards meet Magna requirements.

Security & Compliance

  • Ensure the site adheres to IT General Controls (ITGC), Sarbanes-Oxley (SOX), and TISAX requirements.
  • Support internal and external audits, remediate findings, and maintain required evidence and documentation.
  • Enforce IT security policies, access controls, and change management practices across site systems.

Training & Continuous Development

  • Continuously improve personal and team knowledge through classroom training, self‑training, and computer‑based learning.
  • Ensure technicians remain current on IT systems, tools, and operational procedures used at the Highland Park and Brownstown facilities.

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. M

About the Company

M

Magna International, Inc

We are a leading global automotive supplier with 347 manufacturing facilities and 94 product development, engineering and sales centres in 27 countries. We have over 159,000 employees focused on delivering superior value to our customers through innovative processes and World Class Manufacturing.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Automotive and Parts Mfg
FOUNDED
1957
WEBSITE
http://www.magna.com/

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