Highway Patrol Dispatcher

Ohio Department of Public Safety- Ohio State Highway Patrol

Report in location: Multiple dispatch centers

Work hours: Rotating Shifts- 24 hours/day

THIS POSTING IS FOR APPLICANTS TO APPLY TO BE PLACED IN A POOL OF CANDIDATES TO BE CONSIDERED FOR CURRENT AND FUTURE POSSIBLE OPENINGS AT THE LOCATIONS NOTED.

APPLICANTS MUST CLEARLY DEMONSTRATE HOW THEY MEET MINIMUM QUALIFICATIONS THROUGH EDUCATION AND WORK EXPERIENCE.

What You'll Do as a Dispatcher:

• Receives and transmits radio communications and inputs information into Computer Aided Dispatch (CAD) system dispatching law enforcement and other state agencies and equipment for the purpose of law enforcement, traffic control, accident investigation, motorist assistance & security.
• Operates Law Enforcement Automated Data System (LEADS) terminal receiving & transmitting messages.
• Interprets messages received & routes the information to the appropriate person.
• Maintains radio log.
• Prepares & types reports and correspondence.
• Maintains proper files for correspondence and reports.
• Receives and records telephone calls.
• Responds to calls for service from the public (e.g., crashes, disabled vehicles, OVI).
• Provides information &/or directions.
• Greets and assists visitors to the patrol facility.
• Provides liaison services to the area communities & to the other public service agencies.
• Performs other related duties as required.

FOR ADDITIONAL INFORMATION OR QUESTIONS PLEASE CONTACT ADDispatchRecruit@dps.ohio.gov.

High school diploma or GED equivalent; reading, writing & speaking English; 1 course or 3 mos. exp. in typing, operating a personal computer & word processing; 1 course or 3 mos. exp. in public relations or customer service to include techniques for dealing with difficult situations.

• Or equivalent of Minimum Class Qualifications For Employment noted above.

AGENCY PREFERRED QUALIFICATIONS:

Knowledge of law enforcement procedures; 6 mos. exp. in public relations; 12 mos. exp. in operation of computer. Valid Ohio Class "D" Driver License.

Job Skills: Dispatch

Technical Skills: Dispatch

Professional Skills: Adaptability, Customer Focus, Attention to Detail