Since 1938, Hiland Dairy has been setting high standards in performance & quality to then exceed those marks. We have locations in 11 States across the United States. We service multiple chains of retails stores within the country. We never settle for less than the very best we can offer.
We define "Doing What is Right" by treating our greatest asset - our team members - with dignity & respect. We strive to attract & retain high quality people by providing a competitive benefits + compensation package. We invest in our team members by continually training and upgrading their skills.
The Accounts Receivable Associate is responsible for performing a variety of accounting duties according to established policies and procedures. Primary responsibilities in billing include processing credit and debit memos for any approved adjustment such as shortage, price discrepancy, prompt pay discount, promotion, damaged item credit, duplicate invoice, uncollectable write-off, etc.
Responsibilities:
- Update customer files with issued invoices.
- Print daily/weekly/monthly invoices and statements for mail, fax, and email distribution.
- Process credit and debt memos for any approved adjustment such as shortage, price discrepancy, prompt pay discount, promotion, damaged item credit, duplicate invoice, uncollectable write-off, etc.
- Ensure over-credit does not occur by checking supporting documents and backup.
- Provide updates to Master Data with the customer updated contact information.
- Process adjustment forms.
- Process debit/credit memos to invoice or re-invoice customers for any approved adjustments needed to correct the original invoice.
- Prepare and track customer rebates for processing.
- Transmit any special billing files to customers.
- Print daily/weekly/monthly invoices and statements for mail, fax, and email distribution.
- Responsible for the upkeep of the A/R text note tracking function.
- Back up and cross-train with team members.
- Must be able to multi-task in a busy office setting.
- Perform other duties or special projects as requested by management.
Qualifications and Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Experience working with accounts receivables and collections in a retail and/or wholesale environment is helpful.
- Accurate 10-key by touch accuracy and speed.
- 2 plus years of billing and rebates experience in a high-volume environment.
- Understanding of credit & debit adjustments, and the billing & rebates processes.
- Intermediate user: Personal Computers (Excel, Internet, Outlook, Adobe Acrobat), and other miscellaneous office equipment (fax machines, copiers, printers, scanners, Pitney Bowes equipment).
- Experience with handling a high volume of paperwork servicing multiple locations.
- Strong follow-up and follow-through capabilities with superior organization and attention to detail
- Ability to perform at a high level in a fast-paced environment.
- Excellent communication skills (verbal and written) with all contacts during the course of the workday.
- Some OT may be required (May require different hours or weekend, holiday work).
- Minimum age: 18
- Must be able to pass a drug screen and physical.
Physical Demand/Working Conditions:
- Required to sit and stand for long periods of time.
- Required to lift and move large amounts of paperwork (boxes of files).
- Required to stoop, bend, and reach above the head and below the knees to file and retrieve data.
Benefits:
- Free discount programs after day 1
- Medical, Dental, and Vision Insurance after 30 days
- Competitive Retirement plan after 6 months
- Paid Maternity/Paternity leave after 1 year
Hiland Dairy Foods Company is an equal opportunity employer