HIL - Human Resources Manager

Job Posting TitleHuman Resources Manager (Springfield, Missouri Plant)

Job Description

Position Overview

The successful applicant will demonstrate strong leadership and interpersonal skills. The ability to analyze, delegate and follow through on responsibilities within the department is an important and necessary skill set for the department manager. The successful applicant will have a strong understanding of human resources and the laws, regulations, and government reporting requirements associated with large employers. The Human Resources Manager will assist with developing and administering the facility's human resources programs and policies including staffing, compensation, employee relations, benefits, training, and health and safety. This position will have a strong emphasis on employee relations, including overseeing and providing guidance on employee coaching, corrective action, unemployment, and escalated employee complaints.

Key Responsibilities

The Human Resources Manager shall be responsible for, but not limited to, the following:

• (S)he will need to be a self-starter and able to work without direct supervision.
• The successful applicant will need to be able to work well with others and coordinate activities with other departments and locations within the company.
• (S)he must be able to work, as necessary, fifteen percent or more as overtime hours.

Required Qualifications

• Previous experience in HR or equivalent experience in management required.
• High School Diploma required.
• PHR, SHRM-CP or SHRM-SCP, preferred.
• Degree in Human Resources or a related field.

Required Skills/Abilities:

• Excellent interpersonal skills
• Excellent organizational skills and attention to detail.
• Collaborates with management and leadership team.
• Strong analytical and problem-solving skills
• Strong knowledge of Human Resources and the laws, regulations, and government reporting requirements associated with large employers.
• Proficiency with Microsoft Office Suite or related software.
• Effective and proficient communication skills, both verbally and written
• Familiar with and understands Company's processes and procedures.
• Experience leading a team to achieve a common goal.
• Proficient with and enjoy detailed work.
• Performs other duties as assigned.

Required Soft Skills:

• Good phone etiquette.
• Coachable and willing to learn.
• Ability to communicate effectively both verbally and in writing.

Competency

• Must be able to read and write English and perform basic math calculations.
• Effective time management skills to achieve results through prioritizing demands.
• Demonstrates critical thinking skills and effective decision-making skills.
• Strong attention-to-detail and organizational skills.
• Must demonstrate proficiency in essential tasks.

Working Conditions

• May be required to wear appropriate PPE (Personal Protective Equipment) in designated areas.
• The employee may be occasionally exposed to wet / humid / cold conditions (non-weather).
• The noise level in the work environment may be loud.
• Ability to work flexible hours, including weekends and holidays, as needed.
• Overtime may be required based on the needs of the operation.

About Hiland Dairy - "Farmer Owned. Locally Produced. Since 1938."

Hiland Dairy was founded in 1938 in Springfield, Missouri, by two men and fifty cows. From its modest beginnings, it grew steadily into a major farmer-owned dairy company serving much of the Midwest and South. By the mid-1940s, Hiland had added its first production plant and distribution center, expanding beyond milk into products like ice cream and butter. In 1955, the company joined the Quality Chekd organization, reinforcing its dedication to top processing standards.

Through the late 20th century, Hiland expanded by acquiring regional dairies across Arkansas, Kansas, Oklahoma, Tennessee, and Texas, increasing its reach and product diversity. Today, its offerings include milk, ice cream, yogurt, sour cream, dips, cheese, juice, and iced tea.

Still farmer-owned, Hiland emphasizes freshness by sourcing milk from nearby farms. The company also invests in sustainability initiatives and community engagement, remaining rooted in its founding values of quality, integrity, and local commitment.

Our Mission:

Hiland will continually strive to provide high quality products that our customers desire at a competitive price. This goal will be accomplished by the following:

• Being better than we have to be - setting high standards in performance and quality control and meeting or exceeding those marks.
• Doing what is right - treating our greatest asset, our people, with dignity and respect. Attracting and retaining high quality people by providing competitive compensation and continually training and upgrading the skills of our people.
• Provide a reasonable return to our owners - by keeping pace with the market in all areas of our business.

EEO Statement

Hiland Dairy Foods Company, LLC. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.