Hilton Hotel Host / Hostess

Hilton Hotels

Harrisburg, PA

JOB DETAILS
SKILLS
Beverages, Coffee Making, Communication Skills, Cookies, Customer Support/Service, Food Services, Food and Beverage Industry, High School Diploma, Hospitality and Tourism, Lift/Move 25 Pounds, Lift/Move 50 Pounds, Organizational Skills, Restaurant, Team Player
LOCATION
Harrisburg, PA
POSTED
Today
Description

Host / Hostess (Food & Beverage Attendant)

Part-time role available! Includes weekdays and weekends.

Join our team at Homewood Suites by Willow Valley Associates as a Host / Hostess (Hotel Guest Services / Food & Beverage Support). This role is ideal for someone who enjoys hospitality, guest interaction, and creating warm, welcoming experiences for hotel guests!

You will play a key role in supporting breakfast and/or food service operations, ensuring a clean, organized, and inviting environment while delivering outstanding customer service.

What You'll Do as a Host / Hostess

• Greet and welcome guests in a warm, friendly, and professional manner

• Support daily hotel breakfast / food service operations in accordance with Hilton Brand and Willow Valley standards

• Replenish food and beverage items as needed, including coffee, beverages, and breakfast offerings

• Assist guests by answering questions and providing service recommendations

• Create positive guest experiences through attentive service (, including pouring coffee/drinks, serving cookies and pastries while warm, and clearing tables)

• Maintain cleanliness and organization of all food service, dining, and preparation areas

• Remove trash and reset/clean tables during and after service periods

• Coordinate with Guest Services and hotel team members for group needs or special events

• Adjusts to seasonal hospitality demands, including schedule flexibility as needed times

• Provide warm hospitality and help exceed guest expectations

• Perform other duties as assigned

What We're Looking For

• High School Diploma or GED preferred

• 1 year of hospitality, restaurant, or customer service experience preferred (will train)

• Strong communication and guest service skills

• Friendly, professional, and team-oriented attitude

• Ability to work in a fast-paced hotel environment

• Basic ability to stand, walk, and lift up to 25-50 lbs as needed

• ServSafe / CPR preferred (training available)

Hilton Brand Training and RAMP certification provided upon hire

Why You'll Love Working With Us as a Host / Hostess

• Exciting hotel environment with daily guest interaction

• Growth opportunities within hospitality operations

• Supportive, team-focused culture

• Hilton hotel discount program

• Employee assistance program and additional benefits (eligibility based on status)

Willow Valley Associates is an Equal Opportunity Employer.

About the Company

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Hilton Hotels