PeaceHealth is seeking a HIM Operations Specialist for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $17.84 - $26.76. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
Job Summary
Analyzes health records for completeness, communicates record deficiencies to providers, follows hospital protocol and regulatory requirements; document imaging - prep, scan and quality control - in hybrid health record systems (electronic and hardcopy), and provides general clerical support to the department; processing birth certificates; storage, retrieval and delivery of health records. Validates SER (Schedulable EPIC Resource) provider records insuring the correct set up for distribution of patient records.
Essential Functions
- Analyzes health record for completeness by providers and accuracy of information.
- Communicates medical record deficiencies to providers. Utilizes escalation of consequences to non-compliant providers, up to referring to Medical Staff for suspension of admitting/clinical privileges.
- Notifies providers/departments of insufficient completion of health records according to established guidelines.
- Acts as a resource to providers on the use of the electronic medical record. Maintain archival records onsite including pulling and refiling records as needed.
- Gathers, compiles and enters required information in Oregon, Washington and Alaska states Vital records system to record births.
- Completes other vital records workflows including submission of Social Security requests, provides proof of birth, and submissions of paternity affidavits/invoices.
- Performs advanced sorting, prepping, scanning, and quality control tasks in support of Document Management.
- Communicates with clinics and hospital locations to educate on appropriate process and clarifying questions.
- Participates in unknown and non-DRS calls to assist in correct indexing of documents into CareConnect. Serves as operational support for electronic health record implementation of point of care scanning.
- Utilizes multiple on-line and CareConnect resources to complete validation of new and existing providers and facilities in CareConnect SER file.
- Makes phone calls to validate provider demographics for SER file entries. Sends validated entries to the Security Team for update. Assists visitors needing records help.
- Performs other duties as assigned.
Qualifications
Education
- High School Diploma Preferred: or equivalent And
- College Coursework Preferred: emphasis in Medical Terminology, Health Information Management, Project Management, Office Administration, Microsoft Office (Excel, Word, PowerPoint, Outlook)
Experience
- Minimum of 1 year Preferred: General office, administrative experience and
- Preferred: Basic knowledge of general office procedures and equipment and
- Preferred: Basic knowledge of anatomy and/or human physiology
Skills
- Ability to use a complex EMR system. (Required)
- Ability to work independently with minimal supervision. (Required)
- Ability to round and pick up documents from hospital units and clinics. (Required)
- Proficient computer and keyboard including MS Office applications. (Required)
- Proficiency in numeric filing, speed and accuracy necessary. (Required)
- Good judgment and decision-making skills. (Required)
- Strong organizational skills. (Required)
- Multi-task/detail oriented. (Required)
- Ability to handle interruptions due to phone calls, emails and questions. (Required)
- Use of Skype technology to communicate with peers in different locations. (Required)
- Good verbal and written communication skills. (Required)
- Able to maintain a high degree of confidentiality. (Required)
Working Conditions
Lifting
- Consistently operates computer and other office equipment.
- Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Sedentary work.
Environmental Conditions
- Predominantly operates in an office environment.
Mental/Visual
- Ability to communicate and exchange accurate information.
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.