Get to know Summit Pacific Medical Center:
Your trusted partner in Health and Wellness, Summit Pacific is a vibrant and expanding public hospital district that operates a Critical Access Hospital with a Level IV trauma designation, three rural healthcare clinics, and a seven-day-a-week urgent care clinic. Our vision is "Through Summit Care, we will build the healthiest community in the Nation." Our hospital is unique due to its size and accessibility. We pride ourselves on our ability to give patients quick access to a provider.
To learn more about Summit Pacific, visit www.summitpacificmedicalcenter.org
Pay Range (depending on experience):
$19.10 - $28.33
.
Job Summary
Assembles and organizes inpatient and outpatient medical records; files and retrieves patient records as requested by healthcare professionals. Maintains medical records in such a way that they are complete and available for ongoing care of patients. This occurs in both paper medical record and in electronic medical records. Works cooperatively and effectively as a member of the total patient care team.
Job Duties and Responsibilities
Ensures all medical records documents are processed accurately and filed timely to enhance timely availability of complete data that facilitates quality patient care.
Assembles and analyzes medical records following hospital/clinic procedures. Performs filing and copying of medical record documentation in a hybrid environment (electronic and hard copy). Indexes and imports documents into the electronic medical record; reviews to ensure correct importing.
Scans and indexes loose reports into the electronic medical record.
Logs and maintains medical records sent to offsite storage
Interacts with physicians and other medical staff for retrieval of records. Retrieves medical records for special studies, chart reviews, billing, external reviews and committee meetings within required time frames.
Tracks, and maintains a log of all patient charts that are requested and/or checked out by other departments.
Processes Release of Information (ROI) requests in timely manner (as per WA state law).
Processes and distributes the incoming mail.
Works directly with third party payers in response to Healthcare Effectiveness Data and Information Set (HEDIS) requests, which is the governing agency that measures quality for the payors.
Answers phone calls in a timely and professional manner; responds promptly and appropriately to requests.
Works closely with providers to answer questions related to medical records.
Maintains confidentiality, privacy and security of protected health information.
Performs other related duties and special projects as assigned.
Organizational Responsibilities
In addition to the duties and responsibilities listed above, all employees are expected to support the Summit Pacific Medical Center mission, vision and values; comply with SPMC policies and procedures; and conduct themselves in an ethical, professional, respectful, and collaborative manner at all times.
Required Education and Experience
Required Licenses, Certifications and/or Registrations
Required Knowledge, Skills, Abilities
Must be able to thrive in a fast -pace and high volume professional environment while maintaining timely and accurate records.
Works professionally as a member of the team and has interpersonal skills required to interact with staff members and patients.
Proficient in the use of current technology, including Microsoft Office products, internet, copiers, scanners, telephones, and faxes.
Knowledge of HIPAA regulations and requirements; ability to apply regulations and policies as required to ensure proper handling of confidential patient records and to explain the law and the privacy policy to patients.
Demonstrate keyboarding and data entry skills and ability to enter data quickly and accurately.
Strong organization abilities and attention to detail.
Outstanding customer service skills.
Professional and effective written and verbal communication skills. Ability to identify and employ communication strategies appropriate to the audience.
Ability to develop processes and systems and to maintain accurate documentation and records.
Physical Requirements
Sensory Requirements
FTE:
0
Work Shift:
All non union, non exempt staff
Working Location:
Elma, Washington
Benefits:
Our uniquely designed benefits are here to support you and your family in staying well, growing professionally and achieving financial security!
We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.
Benefits offered by SPMC:
Additional Information:
Summit Pacific Medical Center is an equal opportunity provider and employer that is committed to a policy of non-discrimination on the basis of race, sex, age, religion, color, national origin, ancestry, disability, marital status, arrest and court record, sexual orientation, and status as a covered veteran. This policy covers admission and access to, and participation in, treatment and employment in the hospital's programs, activities, services, and employment.
This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS at 1-888-464-4218.