Hiring Event - July 28 - Call Center (Lead Generation) Representative

Hiring Event - July 28 - Call Center (Lead Generation) Representative

Fulton, MD

Corporate - Call Center /

Full-time (Individual Contributor) /

On-site

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Register for Window Nation's Onsite Hiring Event on Tues, July 28!

We're hiring multiple full-time Call Center Representatives (Lead Generation) for our onsite team in Fulton, MD.

Meet our hiring team, interview onsite, and qualified candidates who successfully complete the interview process may receive a same-day job offer. Candidates who accept an offer must be available to begin paid training on Monday, August 3, 2026.

Hiring Event Details:

Date: Tuesday, July 28, 2026

Interview Sessions (choose a time when registering through Indeed):

Morning Session: 10:00-1:00 PM

Afternoon Session: 3:00-6:00 PM EST

Location:

Window Nation Headquarters

8110 Maple Lawn Blvd., Suite 300

Fulton, MD 20759

Hiring For: August 3, 2026 training class

Before you Register, Please Confirm You're available to:

• Attend the onsite hiring event on Tues, July 28
• Work onsite in Fulton, MD
• Begin employment on Mon, Aug. 3
• Attend the required two-week paid training program (Aug 3-14)

Why Attend?

• Interview directly with our hiring team
• Learn about the role, pay, training, and schedule
• Qualified candidates may receive a same-day employment offer
• Paid training begins August 3
• Multiple full-time openings available

Register through Indeed to select an interview time in either the morning or afternoon session. Walk-ins are welcome as space permits.

About the Role:

As a Call Center (Lead Generation) Representative, you'll connect with homeowners who have expressed interest in learning more about Window Nation products.

Your conversations help identify customer needs and schedule qualified homeowners for appointments with our sales team.

This is an excellent opportunity for candidates with experience in:

• Customer Service
• Call Centers
• Retail
• Hospitality
• Restaurants
• Inside Sales
• Telemarketing
• Other customer-facing roles

If you're comfortable talking with people, enjoy helping customers, and want to build communication and sales skills, we'd love to meet you!

What You'll Do:

• Make outbound calls to prospective customers
• Ask questions to understand customer needs and interest
• Schedule qualified homeowners for in-home appointments
• Follow established call guidelines while maintaining a natural conversation
• Accurately document customer information and appointment details
• Work toward individual and team performance goals
• Participate in ongoing coaching and development

Pay & Benefits:

• Starting pay of $18.75 per hour
• Monthly performance bonus opportunities
• Paid training beginning on your first day
• Ongoing coaching and support
• Opportunities for career growth and advancement
• Develop valuable communication, sales, and CRM skills

Required Training

Attendance is required for the entire two-week training program.

Training Schedule:

Dates: August 3 through August 14, 2026

Days: Monday through Friday

Hours: 8:00 a.m. to 5:00 p.m.

Candidates unable to attend the full training schedule will not be eligible for this hiring class.

Regular Work Schedule

After training, you'll transition to one of our full-time schedules based on business needs. Current openings include shifts that combine four weekday shifts with one weekend shift.

Available Schedules:

Shift 1

• Monday, Tuesday, Wednesday & Friday: 8:00 - 5:00 PM
• Sunday: 9:00 - 6:00 PM
• Days Off: Thursday & Saturday

Shift 2

• Monday through Thursday: 8:00 - 5:00 PM
• Days Off: Friday & Sunday

Shift 3

• Tuesday through Thursday: 12:00 - 9:00 PM
• Friday: 1:00 - 10:00 PM
• Saturday: 11:00 - 8:00 PM
• Days Off: Sunday & Monday

Shift 4

• Monday, Wednesday, Thursday & Friday: 9:00 - 6:00 PM
• Sunday: 10:00 - 7:00 PM.
• Days Off: Tuesday & Saturday

Shift 5

• Monday, Tuesday, Thursday & Friday: 8:00 - 5:00 PM
• Saturday: 10:00 - 7:00 PM
• Days Off: Wednesday & Sunday

Our call center currently operates:

• Monday - Friday: 8:00 - 11:00 PM
• Saturday: 8:30 - 8:00 PM
• Sunday: 9:00 - 7:00 PM

Minimum Qualifications:

• High school diploma, GED, or equivalent
• At least one year of experience in a customer-focused role

Candidates must also:

• Be at least 18 years old
• Be authorized to work in the United States without current or future visa sponsorship
• Be able to work onsite in Fulton, MD
• Have reliable transportation
• Be available for the required training schedule
• Be able to work an assigned weekday and weekend schedule
• Demonstrate dependable attendance
• Be comfortable making outbound phone calls
• Communicate professionally and confidently with customers
• Be comfortable working toward performance goals
• Be able to use a computer while speaking with customers

What to Bring:

• A current resume or employment history
• A valid photo ID
• Your availability
• Professional or business casual attire is recommended

Plan to spend approximately 90 minutes completing the interview process.

What to Expect:

• Check in and complete your application (if needed)
• Meet with a Window Nation recruiter
• Interview with a hiring manager
• Learn about the role, pay, schedule, and training
• Qualified candidates may receive a same-day employment offer

Why Window Nation?

At Window Nation, we invest in your success from day one. You'll receive paid training, ongoing coaching, and the opportunity to build valuable communication and sales skills while working in a collaborative onsite environment.

No previous lead generation experience is required. If you bring strong customer service skills, reliability, confidence on the phone, and a willingness to learn, we'll provide the training and support to help you succeed.

Reserve Your Interview Today

Join us on Tuesday, July 28 to meet our team, interview onsite, and take the next step toward joining our August 3 training class!

Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team, one that makes good decisions, drives innovation, and delivers better business results.

At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, military veteran status, or any other characteristic protected by applicable law.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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