We are seeking an experienced Supervisor, Patient Accounts to oversee patient account and revenue cycle operations. The ideal candidate will have strong backend patient accounts, hospital billing, insurance reimbursement, and revenue cycle experience.
Job Type: Direct Hire
Schedule: Monday–Friday, 8:00 AM–4:00 PM
Guaranteed Hours: 37.5 hours/week
Salary: $69,257–$103,897/year
Work Arrangement: Hybrid after 6 months
Submission: Questionnaire required with cover sheet
Key Responsibilities
- Supervise daily patient accounts and revenue cycle activities
- Oversee backend billing, claims, reimbursement, and account resolution
- Monitor accounts receivable and ensure timely payment and follow-up
- Review billing and reimbursement issues and resolve complex account discrepancies
- Support insurance verification, claims processing, denials, and payment posting
- Monitor team performance, productivity, and workflow
- Train, coach, and support patient accounts staff
- Ensure compliance with billing policies, procedures, and applicable regulations
- Analyze account trends and identify opportunities for process improvement
- Collaborate with internal departments and insurance representatives to resolve issues
- Prepare reports and communicate departmental performance to management
Qualifications
- Minimum 3 years of patient accounts/revenue cycle experience
- Strong backend patient accounts experience required
- Hospital billing and insurance reimbursement experience required
- High School Diploma or GED required
- Strong knowledge of healthcare revenue cycle processes
- Excellent communication, organizational, analytical, and problem-solving skills
- Previous supervisory or leadership experience preferred
- HBI (Healthcare Business Insights) certification required and must be completed before start date
Additional Information
- Questionnaire must be completed and submitted with the cover sheet
- Hybrid work arrangement available after 6 months
Questionnaire
1. Describe previous leadership experience in an inpatient hospital healthcare backend setting.
2. Describe your experience with backend revenue cycle workflows.
3. Describe your experience in hospital billing and reimbursement of insurance.
4. Describe your experience in analyzing statistical data to measure and explain staff performance, accounts receivables, and progress towards financial targets.
5. Describe your experience where you have had direct reports.