Hiring & Operations Manager – Residential Cleaning

East Valley Maid Brigade

  • Mesa, AZ
  • 30+ days ago
  • Full-time
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Skills

  • Communication Skillsunmatched
  • Customer Satisfactionunmatched
  • Driver's Licenseunmatched
  • English Languageunmatched
  • Housekeeping/Cleaningunmatched
  • Interpersonal Skillsunmatched
  • Leadershipunmatched
  • Logisticsunmatched
  • Multilingualunmatched
  • Onboardingunmatched
  • Operations Managementunmatched
  • People Managementunmatched
  • QoS (Quality of Service)unmatched
  • Quality Controlunmatched
  • Quality Managementunmatched
  • Spanish Languageunmatched
  • Training/Teachingunmatched

Description

About the Role


We are looking for an experienced, bilingual Hiring & Operations Manager to join our team. You will be the bridge between our staff and in office schedulers, ensuring that we hire the best talent, provide top-tier training, and maintain the high quality of service our customers expect.


This position offers a flexible Monday through Friday schedule. We value work-life balance and are happy to accommodate personal appointments and family commitments.


Key Responsibilities


  • Talent Acquisition: Manage the end-to-end hiring process for new cleaners (posting ads, interviewing, and onboarding).
  • Training & Development: Lead hands-on training for new hires to ensure they meet company cleaning standards.
  • Quality Control: Perform periodic site visits and quality checks to ensure customer satisfaction.
  • Logistics: Manage daily/weekly scheduling for our cleaning teams using our scheduling software.

Requirements (Must-Haves)


  • Bilingual: Fluent in English and Spanish (required to communicate effectively with our diverse team and client base).
  • Industry Experience: Prior experience in house cleaning, hospitality management, or a related service industry.
  • Leadership Skills: Proven ability to manage people, provide constructive feedback, and maintain morale.
  • Driver’s License: A valid driver’s license and reliable transportation to visit job sites.
  • Tech-Savvy: Comfortable using scheduling software and basic office apps.

Why Join Us?


  • Flexible Hours: We work with your schedule—no weekends or late nights.
  • Supportive Environment: We are flexible with time off for appointments and personal needs.

Numbers & Facts

LocationMesa, AZ
Job TypeFull-time

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