The IHOP Shift Leader reports directly to their manager(s). The manager(s) directly supervises IHOP restaurant's employees. A shift leaders primary responsibilities include managing operations in the front and back of the house while the managers are off and additionally on high volume shifts.
Responsibilities include:
- Supervising the restaurant floor, ensuring guest satisfaction.
- Aiding kitchen staff
- Check stock / prep levels and adjust or prep as needed.
- Assist in cleaning duties ensuring restaurant cleanliness is maintained
- Completing all required reports and paperwork accurately and on time.
- Available to work days, nights and weekends
- Willingness to help where needed, when needed
Benefits:
Competitive Pay
Flexible Hours
Paid Training
Real Advancement Opportunities
Requirements:
- High school diploma or equivalent experience
- Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; and ability to speak effectively before groups of employees and guests.
- Basic computer skills including Email, MS Excel, MS Word is a plus
- The above is not an all-inclusive job description.
Work schedule
- 8 hour shift
- Holidays
- Day shift
- Night shift
- Weekend availability
Supplemental pay
- Tips