Hiring: Training Support Analyst - Hybrid - White Plains, NY

Location: White Plains, NY
Duration: 12-Month Contract (Possible Extension/Conversion to Permanent)

Work Schedule :
* Monday Friday
* 7.5-hour workday with a 30-minute unpaid lunch
* Hybrid schedule: Minimum 3 days onsite (may increase to fully onsite based on business needs)
* Candidates must reside in the Tri-State area
* W2 hourly employment only
* No paid vacation or sick leave
* Work is not permitted on NYPA/Canals holidays
* Client provides desktop workstations for onsite use. On hybrid days, candidates will remotely access their workstation using their own computer and internet connection.

Position Overview :
We are seeking a **Training Support Analyst** to provide operational and logistical support for technical training programs that develop workforce capabilities across operations. This role will coordinate instructor-led training, certification programs, continuing education initiatives, and workforce development activities while partnering closely with program managers, engineering teams, instructors, and subject matter experts.

Key Responsibilities :
* Coordinate and support the delivery of technical training programs and learning events.
* Collaborate with program managers, operations leaders, instructors, and subject matter experts to ensure successful training execution.
* Manage training calendars and maintain department SharePoint sites.
* Coordinate logistics for classroom, virtual, and facility-based training sessions.
* Prepare training rooms, equipment, instructional materials, and learning resources.
* Support participant registration, enrollment, attendance tracking, and training documentation.
* Assist engineering teams with preparing technical presentations for Continuing Education Unit (CEU) and Professional Development Hour (PDH) accreditation.
* Organize documentation required by accrediting organizations.
* Serve as the primary point of contact for training participants and facilitators.
* Track training data, prepare reports, and support continuous improvement initiatives.
* Coordinate multiple training events while ensuring deadlines and program objectives are met.

Required Qualifications :
* Bachelor's degree or equivalent experience.
* 2 4 years of experience coordinating training programs, learning events, workforce development initiatives, or project/program coordination.
* Experience using Learning Management Systems (LMS).
* Proficiency with Microsoft Office 365, including Excel, Outlook, Teams, PowerPoint, and Copilot.
* Experience managing calendars, schedules, and multiple concurrent training events.
* Strong organizational, communication, and stakeholder management skills.
* Ability to manage competing priorities in a fast-paced environment.

Preferred Qualifications :
* Experience supporting technical, engineering, operations, or workforce training programs.
* Experience maintaining SharePoint sites.
* Knowledge of CEU, PDH, or professional accreditation processes.
* PMP certification (preferred but not required).

Why Join Us?
* 12-month contract with a respected public power organization.
* Hybrid work schedule (minimum 3 days onsite).
* Opportunity to support enterprise-wide workforce development and technical training initiatives.
* Collaborative team environment with exposure to engineering, operations, and training leadership.
* Valuable experience supporting large-scale learning and development programs.