JOB DESCRIPTION
Description Build, configure, and maintain Epic Radiant to support radiology and imaging department workflows. Collaborate with radiologists, technologists, schedulers, clinicians, and operational leaders to gather requirements and optimize system functionality. Support integration of Radiant with PACS, DICOM imaging systems, dictation/transcription platforms, and other Epic applications. Troubleshoot issues, perform system maintenance, and provide end-user support for radiology workflows and imaging operations. Participate in system implementations, upgrades, testing, validation, and optimization activities. Develop and maintain documentation, workflow designs, and training materials for clinical, operational, and IT staff. Ensure compliance with regulatory standards and organizational policies, including HIPAA and imaging-related requirements. Partner with project managers, operational stakeholders, and technical teams to deliver Epic-related initiatives on time and within scope. Analyze and improve radiology scheduling, imaging orders, results reporting, and charge capture workflows to enhance operational efficiency and user satisfaction.
Qualifications Required: Bachelor's degree in information systems, Healthcare Administration, Radiologic Technology, or a related field; or equivalent combination of education and experience; or 4+ years of direct Epic Radiant application support experience in a healthcare environment in lieu of a degree. Epic Radiant Certification, or ability to obtain certification within an agreed-upon timeframe following hire. Strong understanding of radiology workflows, including scheduling, imaging orders, result reporting, and imaging department operations. Excellent analytical, problem-solving, organizational, and communication skills.
Preferred: Experience supporting Radiant scheduling, orders, results, reporting work queues, charge capture, and operational radiology workflows. Familiarity with Epic interoperability tools, including Bridges, and experience troubleshooting interfaces and data exchange issues. Prior involvement in Epic implementations, upgrades, optimization initiatives, or workflow redesign projects. Experience supporting enterprise imaging platforms, radiology reporting solutions, and voice recognition/dictation systems. Experience supporting healthcare information systems and integrated clinical applications.