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Skills
Certification Evaluationunmatched
Communication Skillsunmatched
Disability Accommodationsunmatched
English Languageunmatched
Federal Contractsunmatched
Federal Governmentunmatched
Hmong Languagesunmatched
Homeland Securityunmatched
ISO (International Organization for Standardization)unmatched
ISO 9001unmatched
Language Interpreterunmatched
Leadershipunmatched
Legalunmatched
Linguisticsunmatched
Quality Assuranceunmatched
Small Businessunmatched
Training/Teachingunmatched
Translation Servicesunmatched
United States Citizenunmatched
United States Citizenship and Immigration Services (USCIS)unmatched
Work From Homeunmatched
Description
Benefits:
Flexible schedule
Opportunity for advancement
Training & development
About Us
Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We deliver secure, high-quality language access solutions in more than 80 languages for USCIS and other federal agencies.
We are seeking Hmong Over-the-Phone Interpreters (OPI) to support our USCIS contract. Hmong is a rare language of critical need in immigration and asylum cases, making this role essential to ensuring applicants have equitable access to services.
Responsibilities
Provide real-time Hmong English telephonic interpretation for USCIS interviews, hearings, and official proceedings.
Deliver interpretation with accuracy, impartiality, and cultural sensitivity.
Maintain strict confidentiality in line with USCIS/DHS standards.
Handle both scheduled assignments and urgent/surge calls.
Participate in training, compliance refreshers, and quality assurance reviews.
Qualifications
Native or near-native fluency in Hmong and English.
2+ years of professional interpreting experience (immigration, community, medical, or legal preferred).
Familiarity with interpreter ethics, confidentiality, and cultural awareness.
Strong communication skills; ability to remain accurate under pressure.
Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 clearance.