HOA Client Representative

Position Summary: Landscape East & West is a full-service award winning, eco-friendly, customer focused landscape contractor. We are seeking a key member of our HOA Maintenance Department for the role of Client Representative based out of our Clackamas location. The Client Representative is responsible for managing a portfolio of HOA/commercial properties, bidding and selling enhancement projects and new maintenance accounts, and managing client relationships.

Job Duties & Responsibilities

• Bidding and selling new maintenance accounts on Eastside locations to grow existing book of business.
• Make at minimum one site visit per month to each account.
• Set up monthly meeting onsite with your contact(s) for HOA accounts. Update site contacts monthly at minimum.
• Monitor irrigation on sites, adjust clocks if needed, report repairs needed.
• Monitor health of Turf, shrubs and trees on all accounts and schedule techs as needed.
• Complete work orders as needed and provide proposals to clients.
• Complete periodic LQAs through Aspire.
• Recommend enhancements and provide proposals to clients to meet or exceed sales goals.
• Complete all paperwork daily, turn in receipts and billings.
• Partner with Maintenance Supervisor on coordinating crews & equipment, reporting major issues to Department Manager, assisting with timecard review, and monitoring accounts for quality control.

Educational and Skill Requirements:

• Minimum of 3 years of experience as an account manager in a commercial/HOA setting.
• Degree in horticulture, landscape management, or related field preferred but not required.
• Experience and knowledge of irrigation systems, PNW plant identification, plant insect & disease diagnosis.
• Experience with Aspire software preferred
• Spanish/English bilingual helpful but not required.

Physical Requirements:

• Ability to lift 50 lbs.
• Able to walk through client’s property, through all types of terrain.
• Able to drive company assigned vehicle with occasional trailer.

Position Range: $95,0000 - $115,000 per year

This position is base salary plus commission for each closed work order/ enhancement or maintenance account sale.

This is a full-time position with flexible Monday-Friday work schedule.

The Perks 

• 401(k) plan with company match  

• Medical insurance  

• Dental insurance  

• Vision insurance  

• FSA/HSA  

• Company Vehicle

• PerkSpot  

• Long-Term Disability and Life Insurance  

• Paid time Off  

• Tuition Reimbursement (after one year of service)