HOH Shift Supervisor

Summary:

The HOH Supervisor acts as a working team 'lead' for the HOH staff but does not have salaried management responsibilities. The HOH Supervisor is expected to uphold all company policies, protocols, and procedures and demonstrate a high level of integrity and leadership within the HOH Team. The HOH Supervisor is an experienced BOH Team Member and a resource for other Team Members within the restaurant. As a HOH Supervisor, you will uphold all job duties to the highest professional and business standards at all times by promoting DRG's Core Pillars and providing our guests with an exceptional dining experience.

Essential Duties and Responsibilities:

• Assists with performance-oriented training.
• Assists Management with organizing, training, and ensuring that all cleaning and food handling procedures are correct, resulting in a clean, safe, and sanitary work environment.
• Upholds all DRG Policies and local health and safety codes.
• Adheres to our standard recipes and techniques for food preparation and presentation to minimize food costs; exercises portion control for all items served.
• Assists management in achieving targeted budgets, goals, and objectives.
• Demonstrates solid knowledge of Policies and Procedures.
• Demonstrates thorough recipe knowledge and awareness of food and beverage quality/safety.
• Responsible for reporting any misconduct or violations of company policy to GM, DO, and Human Resources.
• Responsible for completing all shift checklists.
• Ensures the profitability of restaurant operations by operating within food costs, and labor productivity guidelines.
• Oversees team members to ensure that all food items are prepared to recipe standards and are prepared at the proper temperature.
• Evaluates products to ensure that quality is up to DRG standard.
• Monitors BOH areas to verify that all closing and opening procedures are carried out according to DRG's Protocols and Procedures.
• Displays ownership of DRG's values.