The Community Relations Liaison sustains positive relationships with professional referral sources and clients in order to cultivate a favorable experience. The CRL acts as the key point of contact for referral sources. They effectively communicate with individuals at various levels to discover opportunities and appropriate networking events. It is the job of the CRL to brainstorm, plan, organize and manage activities that assist to achieve its public relations goals as a “go to agency” and “home care experts”. CRL supports goals by educating the community on “Uniques”, Values, Services and our Purpose - to Change the World One Human Interaction at a Time.
Accountabilities:
KPI – Spend 80% of work time on the road visiting referral sources. 30 building visits per week
KPI – 1 Professional Networking Meetings per week
KPI- 1 (3P) Presentation per week
Goal After Ramp Up Period: Average 5 Private Care Client starts per week, generated by 10 professional referrals per week from the CRL sources. Closing Ratio of 50% of professional leads
DUTIES AND RESPONSIBILITIES:
Be the face of the assigned territory
Identifying, cultivating, and farming professional referral sources so is their referral agency of choice
Attract “Dream Avatar” clients- Alzheimer’s, Dementia, Parkinson’s, CHF, COPD, Arthritis and other chronic conditions
Close new client cases over the phone or through the Home Visit
Procure online reviews from satisfied clients
Participate in one networking event per week
EDUCATION, EXPERIENCE, KNOWLEDGE, SKILLS, ABILITIES AND AVAILABILITY:
3+ years outside sales in healthcare
Know how to navigate in the healthcare system, working with Hubspot or other CRM
Clear understanding of seniors’ most common diagnoses
Confident and engaging presenter Proficiency in Microsoft Office, Google Suite
Positive visibility in the community, assertive sales style, and strategic view of referral sources
Competencies include Intelligence, Judgement/Decision-making, Creativity, Strategic Skill, Risk Taking, Integrity, Resourcefulness, Organization/Planning, Excellence, Independence, First Impression, Customer Focus, Team Player, Assertiveness, Political Savvy, Negotiation, Vision, Energy, Passion, Ambition, Tenacity
Apply Today!
Ready to take the next step in your career? We'd love to hear from you!
K.A. Recruiting is a Healthcare Recruiting company that was established in order to serve the growing need for allied healthcare professionals, doctors, nurses, nurse practitioners, pharmacists, physician assistants and physical therapists. We help to find top notch candidates for hospitals, reference labs, long-term care facilities, home health agencies, rehabilitation centers, non profit organizations, etc. CHECK OUT OUR CURRENT JOB OPPORTUNITIES: JOBS.KA-RECRUITING.COM Like us on Facebook: https://www.facebook.com/pages/KA-Recruiting-Inc/210685185178